Computer problems - shuts off... sorta

B

Bengjo

New Member
Hello

First off all, I want to say that yes, I know the thread is long. Help is VERY MUCH appreciated though!

I have issues with my desktop computer.

First some info on it:

- The computer is about 7-8 months old
- It's a: Packard Bell imedia S3810

Specs:
Prosessor: Intel Core i3 CPU 530 @ 2.93GHz
RAM: 6,00 GB
Graphic Card: NVIDIA GeForce GT320

I do not know if the above information helps at all, but I'll include it anyway.


To the problem

3 days ago, I bought a new desk. I then took everything a part (unplugging etc...) and put my computer on a table nearby while installing the new desk and taking out the old one. I have done this many times, and I know where everything goes etc, so there's not a chance it's because I put it together in a wrong way or because it somehow broke when I did this, because I am very careful.

So I put the computer back and all and started using it. I've had NO PROBLEMS what so ever when just browsing the internet, watching movies etc... When I play a game (League of Legends), however, the computer stumbles apon some problems.

The problem:

The computer loses it's signal with the monitor (monitor says there's no signal), the sound freezes (by which I mean it stops on that one sound so that you get this strange sound). The computer doesn't shut off, because I see it's still on. But when I click the "Off Button" it turns of the second I click it. If the computer is on and working fine, and you were to turn it off that way (I don't do this, but I know how the computer reacts to it), it'll take like 1-2-3 seconds before it turns off.


Before these 3 days when I switched everything, this would NEVER happen. And I've been playing this game for 5 months without any problems what so ever.

Can it simply be overheating? It's a simple table and I just put the computer on the floor. It's also been hotter than usual outside, but I don't know if this is how a computer acts when getting overheated?

I haven't added anything (hardware-wise) to the computer, it is the way it was when I bought it.

I did a virus scan, and nothing came up.

PLEASE help me, this is killing me.

- Benjamin
 
The GPU should not get that hot........do you have a spare graphics card laying around that you can swap with the one that is getting hot?
 
Think I have a old one laying around, yes.

While in game I checked at it got up to 95C!! I guess it's overheating then?

And it's a normal manifactured PC with one fan.
 
Is the new desk more confined where the stack is? Open it up and see how your dust situation is. Clean it out of the case/fans and heatsinks.
 
Bengjo said:
Think I have a old one laying around, yes.

While in game I checked at it got up to 95C!! I guess it's overheating then?

And it's a normal manifactured PC with one fan.
Click to expand...

95C is about 203 degrees Fahrenhite so yeah Id say it's definitely getting hot:eek:

Does the case have any provision for extra fans?
 
The computer is not dusty. The desk is just a normal table-ish thing. (It's as if the computer just sat close to a corner, nothing around it or anything.

There is no place for extra fans.
 
Bengjo said:
The computer is not dusty. The desk is just a normal table-ish thing. (It's as if the computer just sat close to a corner, nothing around it or anything.

There is no place for extra fans.
Click to expand...

That would also rule out a liquid cooler.........is the case a Mid-tower or a Mini?
 
I would suspect that you have jarred something loose especially your video card or possibly the heatsink/cooler/fan on the video card. Open the case, remove the video card and check for loose or broke heatsink/fan.
 
johnb35 said:
I would suspect that you have jarred something loose especially your video card or possibly the heatsink/cooler/fan on the video card. Open the case, remove the video card and check for loose or broke heatsink/fan.
Click to expand...

I opened the case, removed the video card. There was a tinny tiny little bit of dust in the heatsink, and I removed it now. The fan and video card itself seem normal.

I also move the computer to on top of my desk.

The GPU is hanging around 55C while I'm only browsing the internet.

I will check how it acts while I'm gaming.
 
55c while idle is too hot. Remove the cpu heatsink and clean off the existing thermal paste on the heatsink and cpu and apply new then check temps. It seems moving the computer has jarred things loose for some reason. Make sure everything is tight.
 
johnb35 said:
55c while idle is too hot. Remove the cpu heatsink and clean off the existing thermal paste on the heatsink and cpu and apply new then check temps. It seems moving the computer has jarred things loose for some reason. Make sure everything is tight.
Click to expand...

Will reapplying thermal paste to the CPU help at all with the GPU overheating? Don't take the question in a wrong way, I have no knowledge of this stuff what so ever.
 
Like I said, I suspect that moving the computer has loosened up some parts. if you aren't computer savvy, then I would have a friend that is help you determine whats going on. You may just have loose heatsink/fans. Hard telling without looking at it myself.
 
Thank you all for helping by the way, much appreciated.

I will open up once more and see if anything is loose, when someone with more knowledge on computers comes.

This is idling at the desktop with only some music (spotify) running.
speedfanpicture.png


But as I'm typing this the GPU is around 58 - 60 C.

As to if that information helped at all, I have no idea.

Also, the last couple of weeks I have left the computer on at night, watching TV series and livestreams. Every now and then I turn it off though (and keep it off at night every now and then as well).

Could this be something as well?
 
Your cpu and gpu temps are fine at that point. I would definately have someone that is good at computers help you figure out whats going on. You said everything was fine before you moved your system. Once you moved it, issues started appearing so I'm really convinced something has worked it way loose during movement.
 
johnb35 said:
Your cpu and gpu temps are fine at that point. I would definately have someone that is good at computers help you figure out whats going on. You said everything was fine before you moved your system. Once you moved it, issues started appearing so I'm really convinced something has worked it way loose during movement.
Click to expand...

Alright. That would definetely make sense.

Just for the sake of ruling out (or not) other possibilities, could it be a driver issue? I haven't installed any new ones, but could the one I had just have gone bad or something?
 
NO, it woudn't be a driver issue. Everything was fine before it got moved. It's either loose or damaged hardware causing the issue.
 
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