Virus in my laptop won't let me charge battery

T

Tyster

Member
HELP. HELP. HELP!!

I can't charge my battery in my mini Dell Netbook because a virus I acquired a while ago, has now attacked my power source software.

When I plug in my laptop to charge it up, it won't recognize it. It finally exhausted all of its reserve power and has now shut off and I cannot restart it.

I desparately need to restart it and have enough power so that I can do an Alt F8 so I can scrub the computer clean of the virus and reload Windows 7 from the partition in my computer.

Any and all help on this urgent matter would be greatly appreciated.

Tyster
 
I seriously doubt a virus is preventing the laptop from charging. Try fully shutting it down or going into the BIOS (should be F2 for that) and monitor the battery there. If it is a software problem, this would bypass it. Otherwise, you can monitor it charging and confirm it gets to an acceptable level. If for some reason it's not charging, it's probably a bad battery. Could potentially be a bad PA. Dell's can be very picky about their chargers and even jacks. I've seen Dell's not charge due to older/failing power supplies or slightly damaged jacks (as in they would get power but not charge)
 
Yep, definitely not caused by a virus. As said, its most likely either a bad charger, bad battery, bad charging port or possible internal electronics are shot.
 
Is there a charging light that lights up? If not, it seems you have some electrical damage or possible power jack damage.
 
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