Sound not working on my computer

W

wapak

New Member
Hi, so first I'll give you what I believe to be the cause of why the sound is not working on my laptop (laptop not computer):

Cause:
Okay so I'm a computer programmer however in one of my programs I created,while trying to search for one file and delete it I obviously did something wrong and my program deleted every single file that it found. After I managed to stop the program it had deleted most of my files. After re-installing windows xp everything else worked fine apart from having to reinstall the driver for my wireless networking device and the sound didn't work on my laptop. I have tried installing the realtek sound driver multiple times with but still no sound is being played. I doubt its a hardware issue because the sound was working before the program was created.

Symptoms:
- when I go onto control panel -> sounds and audio devices its says that I have no audio device
- when I go to control panel -> sounds and audio devices -> hardware it says that:
intel(r)82801AAAC'97 Audio Controller -> device cannot start (code 10)
- There is no sound control icon appearing at the bottom right of my screen
- If i get an error message a beep is still produced
- even when I put earphones in no sound is still produced.
- when I put earphones in no sound is produced
- when I go onto services.msc windows audio is started.

Any suggestions for how to fix this would be appreciated :)
 
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Can you tell me what motherboard you have if its custom built or what model of pc you have if its store bought computer.
 
Is your system a factory built machine i.e when you re-installed was it a full factory image with all system drivers built in.
 
johnb35 said:
Can you tell me what motherboard you have if its custom built or what model of pc you have if its store bought computer.
Click to expand...

sorry forgot to mention that this is a laptop not a computer, I'll edit the starting post for other people. Anyway the model of pc is a dell latitude d620
 
jamesd1981 said:
Is your system a factory built machine i.e when you re-installed was it a full factory image with all system drivers built in.
Click to expand...

I believe so, I think I had to update my graphics driver and reinstall my wireless device driver (the wireless device is hardwired into my laptop). however apart from that I think everything else was there. Sorry for my hazy memory but I spent about 5 days trying to fix this and then gave up. That was about 2 months ago. Its only recently where i've had more free time to use my laptop more so it started bothering me again.
 
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