No driver for NIC

C

copiman

Member
I have a Lenovo IdeaPad Z570. Just replaced the hard drive and loaded Windows 7 Professional. Cannot connect to the Internet due to no driver for the net card or wireless card. Downloaded the driver from the Lenovo site to a usb stick with another PC and then loaded it onto the Lenovo. It still says there is no driver. This is the first time I loaded a driver onto a PC except for Printer drivers. Anyone know what I'm doing wrong?

Hope this is the right forum. If not please direct me to the proper forum.
 
Well, I told you it was my first time. I downloaded N3ETN56WW6. OOPS. I went to the Lenovo site> model of laptop> downloads, then selected what I thought was the nic driver. I downloaded the link you posted and installed it and all seems fine. While I typed this response, all my updates came flowing in. Can you enlighten me as to how you found the driver so fast? This way I can learn and maybe help others in the future.

Thank you very much for your support. You have helped me more than once and I appreciate you.
 
copiman said:
Well, I told you it was my first time. I downloaded N3ETN56WW6. OOPS. I went to the Lenovo site> model of laptop> downloads, then selected what I thought was the nic driver. I downloaded the link you posted and installed it and all seems fine. While I typed this response, all my updates came flowing in. Can you enlighten me as to how you found the driver so fast? This way I can learn and maybe help others in the future.

Thank you very much for your support. You have helped me more than once and I appreciate you.
Click to expand...

I googled "Lenovo IdeaPad Z570 drivers" and the first link contained all the drivers available, including the one Johnb linked to you.
 
Thank you. That is where I was, or thought I was, when I downloaded the first driver. Apparently my brain is fried. Thanks for clarifying.

Not sure if I should start a new post for this next issue, let me know:

Once the updates downloaded and installed, upon restart I got the ugly BSOD.

0X0000000A (0XFFFFFA7FFFFFFFE0, 0X0000000000000002, 0X0000000000000001, 0XFFFFF80002DE6B42C)

History is: Replaced hard drive, loaded Windows 7 Professional, Loaded NIC driver, updates downloaded and installed, and upon restart, got the BSOD.

I'm goggling it but figured others have seen this. Any ideas?



Found this. Seems to be right. Would feel better if someone with more knowledge looked at it first. Also, it seems the Hot Fix requires SP1 first. Should I download just SP1 and then try the Hot Fix? I am assuming I could do this in safe mode, since that's the only way I can boot.

http://support.microsoft.com/kb/2807832
 
Last edited:
If you can install updates in safe mode. You'll have to choose "safe mode with networking."

If not, download and burn yourself a Windows 7 Pro with SP1 already installed and install that. You can download that here, free and legally.
 
In safe mode I select windows update and nothing happens. Guess you can't update in safe mode. Burned the cd you suggested and it failed. I had a thought. I know, that dangerous. Could I reformat the hard drive to remove everything from it, reload Windows 7 from my cd and the NIC driver(via a usb stick) , then load updates one at a time to see if or which update may have caused the problem?

Is it possible the NIC driver caused the issue? I ask because in my search I read that this BSOD code is usually exposed right after a device, driver, or software is installed, with emphasis on driver. This is what i read, not what I know. By the way, I uninstalled the driver and reloaded it. Did not make a difference.

Anyway, think I should start over and take it step by step?
 
copiman said:
In safe mode I select windows update and nothing happens. Guess you can't update in safe mode. Burned the cd you suggested and it failed. I had a thought. I know, that dangerous. Could I reformat the hard drive to remove everything from it, reload Windows 7 from my cd and the NIC driver(via a usb stick) , then load updates one at a time to see if or which update may have caused the problem?

Is it possible the NIC driver caused the issue? I ask because in my search I read that this BSOD code is usually exposed right after a device, driver, or software is installed, with emphasis on driver. This is what i read, not what I know. By the way, I uninstalled the driver and reloaded it. Did not make a difference.

Anyway, think I should start over and take it step by step?
Click to expand...

You need to start in Safe Mode with Networking in order to get online in safe mode.
 
I did start in safe mode with networking. I could get on the internet just fine. When I went to start>windows update nothing happened. I did a restore back to when I loaded Windows 7 and now it boots just fine. Thought I would try letting it update one more time and see how it goes. Do you think I should load an AV before doing updates, since I will be on the internet? I normally use AVG 2013 free version. Whats your thoughts?
 
No you won't need antivirus to do Windows updates. It's possible you can't do updates in safe mode as the windows installer service isn't running. Why aren't you just doing it in normal mode?

Also, don't use AVG. It's slow and bloaty. Use Avast! or Microsoft Security Essentials.
 
voyagerfan99 said:
No you won't need antivirus to do Windows updates. It's possible you can't do updates in safe mode as the windows installer service isn't running. Why aren't you just doing it in normal mode?

Also, don't use AVG. It's slow and bloaty. Use Avast! or Microsoft Security Essentials.
Click to expand...


Thanks. I could not do the update in normal mode because of the BSOD. Since I restored to the point where I loaded 7, I can now do updates. Will try tonight. Thank you for your help. Will post results.
 
johnb35 said:
The stop error you listed means its either gonna be a memory or driver issue.
Click to expand...

Thanks. I guess I could do a memory test. Not sure about drivers. Remember, I loaded the driver for the Nic. I also uninstalled it and reloaded it, but it made no change. I did the restore to the point where I loaded 7 and it will now boot in normal mode. I plan on doing the updates tonight. Will post results. Thanks again.
 
The next time you get a blue screen do the following and post the results.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

That will give us a general idea of what the problem is but most of the time the actual dump file is needed. The dump files are created in the following directory.

c:\windows\minidump providing windows is installed on the c drive. You would have to zip up the file thats in that folder and attach it to your reply.
 
Here is the BSOD you requested. Sorry for the delay.


==================================================
Dump File : 082713-19983-01.dmp
Crash Time : 8/27/2013 8:23:50 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa7f`ffffffe0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02dc142c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082713-19983-01.dmp
Processors Count : 4
Major Version : 15
 
Update:

I was able to get all the updates loaded. Seems trying to load approximately 150 updates was just too much for this laptop. It has 6G of ram with an Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz. Not sure if it should have been able to handle such a large update or not, or if it needed to have a particular update installed before other updates. I was just selecting all at once.

Here is how I was able to get all the updates to load. Starting at the top of the list, I selected the updates by groups. In other words I selected all the updates that had the same name. In some cases there would be about 30 with the same name, but each would have different numbers in parenthesis at the end. I would select all of them, regardless of the number on the end, and install. First set went well, then the next, and so on, till all were successfully installed.

If anyone has additional input on this I would appreciate your input. Although I was able to get the updates loaded, I would still like to know why I had to do it this way. Trying to learn.

Thanks everyone for your assistance in this post. I learned a lot on this one. Even stumbled and learned things not related.
 
C:\Windows\Minidump\082713-19983-01.dmp

Zip up that file and attach it to your next reply so we can see what the blue screen was about.
 
Not sure how to zip up. Right clicked it and tried all zip options, but each time it took me to buy the product. Is there another method to accomplish the task?
 
Windows 7 has this feature built in. Right click on the file and click on sent to, then click on compressed folder.
 
Thanks John. When I do this I get an error. "File not found or no read permission". Any ideas? Do you think its the winzip I downloaded that is causing a problem?
 
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