Need Help, New System Not Responding

R

ryevick

Member
Problem explained in the video here. Just FYI, no OS yet. New everything.

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Help! :(
 
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Before anything make sure its plugged in to the tv correctly with the correct port etc, dont want to take it to bits and find its on the wrong hdmi port.

id then remove everything you have connected, SSD, both hdd's. it will still post without them connected. make sure everthing is screwed down correctly so mb standoffs etc. take both RAM sticks out and use just 1 then try booting, if not swap them over and try again, if needed in different slots. If still nothing id be drawn to the mboard or cpu having a fault. did you install the cpu matching the arrows on the board and cpu etc?

if you still cant get it to post id take the cpu out and check the cpu and socket for damage or debris. Checking that none of the pins on the motherboard are bent and that the cpu itself looks good.

id also check the bios ver online to make sure it doesnt need updating to run the current cpu you have.
 
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spirit said:
What CPU do you have?

Try some of the stuff in here too http://www.computerforum.com/209946-tech-guide-diagnosing-pc-will-not-post-start.html
Click to expand...

I have the Intel Core i5-4670K Haswell Quad-Core BX80646I54670K. I just found a thread from someone who had the exact same thing happen and he removed all power and the CMOS battery for an hour and it worked fine, so that's what I'm doing right now. Hopefully that will fix it but if not I will go through that article. Geez, this stinks on a brand new build. :(
 
You might need to update your BIOS if you're using that CPU with a Z97 board. Did you buy it from a shop or from a retailer online?
 
tylerjrb said:
id remove everything you have connected, SSD, both hdd's. it will still post without them connected. make sure everthing is screwed down correctly so mb standoffs etc. take both RAM sticks out and use just 1 then try booting, if not swap them over and try again, if needed in different slots. If still nothing id be drawn to the mboard or cpu having a fault. did you install the cpu matching the arrows on the board and cpu etc?

if you still cant get it to post id take the cpu out and check the cpu and socket for damage or debris. Checking that none of the pins on the motherboard are bent and that the cpu itself looks good.

id also check the bios ver online to make sure it doesnt need updating to run the current cpu you have.
Click to expand...

Thanks, I'll look into that if needed. Only one way the CPU can fit in it, using the notches. I got the same problem when I built it outside of the case with no drives, keyboard or mouse connected. Thought it was just looking for a drive to boot from... it should have posted though...
 
spirit said:
You might need to update your BIOS if you're using that CPU with a Z97 board. Did you buy it from a shop or from a retailer online?
Click to expand...

bought it all form NewEgg last week. That CPU got dated fast. How would I update my BIOS? Never did anything like that before with a PC that would even let you get to the BIOS menu.
 
haha dont worry id had worse. I built mine and 1 stick of ram was dead and the cpu was dead and first off the mb socket was damaged so needed to send it back. it took some figuring out and it took a few weeks to get the cpu replaced by intel, the ram replaced and the board replaced. hadnt had a problem with it since though.

what model of board do you have? just to make sure if it needs a bios update or not.

and yeah id take the cmos battery out and leave it for 10 minutes. Thats plenty.
 
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tylerjrb said:
haha dont worry id had worse. I built mine and 1 stick of ram was dead and the cpu was dead. It took some figuring out and it took about a week to get the cpu replaced by intel. Hadnt had a problem with it since though.

What model of board do you have?
Click to expand...

asus z97-a
 
ryevick said:
bought it all form NewEgg last week. That CPU got dated fast. How would I update my BIOS? Never did anything like that before with a PC that would even let you get to the BIOS menu.
Click to expand...

You will need to first get a CPU that works with that board.

I don't suppose you can send the 4670K back, get a refund and buy a 4690K instead? Or do an exchange?

I think the BIOS is the problem here.
 
spirit said:
You will need to first get a CPU that works with that board.

I don't suppose you can send the 4670K back, get a refund and buy a 4690K instead? Or do an exchange?

I think the BIOS is the problem here.
Click to expand...

I would be happy to do that but not sure what NewEgg's return/exchange policy is. I'll check into it if this thing doesn't work soon, going to eat now though.
 
to be honest, most boards should be updated to run the newer 4690k anyway. So it should run the 4670k regardless.
 
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Then it's something else then...

I am guessing you know that this monitor works? The problem is that you're not seeing anything on the display isn't it?

Try reseating your RAM or removing a stick. That's usually a good place to start.
 
Sure you got the CPU power connector plugged in> Plus is all the stand offs under the board in the right places?
 
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