crashing

Are you running any programs at the time or is it just sitting idle? If nothing is overheating such as the chipset or cpu you may be seeing a power supply acting up. A bad capacitor in the supply or on the main board can often cause this type of problem. One suggestion here would be to look over the board for any bulged out or leaking caps.

Another item to consider is a failing bios chip. Once the bios non violitile ram or rather programming start losing information a number of things can come up. If you lower the memory clock or timings in the bios and the system starts running somewhat normally a new bios chip would be needed. It does indicate a hardware problem depending what "crashing" refers to.
 
PC eye said:
Are you running any programs at the time or is it just sitting idle? If nothing is overheating such as the chipset or cpu you may be seeing a power supply acting up. A bad capacitor in the supply or on the main board can often cause this type of problem. One suggestion here would be to look over the board for any bulged out or leaking caps.

Another item to consider is a failing bios chip. Once the bios non violitile ram or rather programming start losing information a number of things can come up. If you lower the memory clock or timings in the bios and the system starts running somewhat normally a new bios chip would be needed. It does indicate a hardware problem depending what "crashing" refers to.
Click to expand...
Thanks for reply.when We switch users nobody else has this problem on only me.My daughters been on today for hrs.No probs Could it be anything else?
 
maggiemay48 said:
Thanks for reply.when We switch users nobody else has this problem on only me.My daughters been on today for hrs.No probs Could it be anything else?
Click to expand...

By your description there you or the person with administrative access would probably be better off deleting the current user account and setting up a new one. That would remove the problem account there and give you a fresh start since no one else is seeing problems.
 
bmarchand said:
Best bet - format. Sucks but when you're PC takes a dive - best to start fresh. (Back up your data of course).
Click to expand...
No not a great idea in your case. It seems as if it's just your user that is affected and not other users so if you format, it will delete everything.

Now, if you have important stuff and such that you may not want to delete your user profile and setup a new one.. Can you be of any more specific?

Can you recall anything that you have done prior to this happening? Are there any messages that appear before it reboots? Anything will help us help you.

Since this seems like it is happening only on your profile, you can try some online scans to see if they pick up anything.
http://www.pandasoftware.com/products/activescan.htm
http://www.trendmicro.com/spyware-scan/
 
It may have nothing to do with any spyware or adware but a glitch in the permissions for that account. One thing to try here would require the installation disk for XP or the recovery disk if the system was a store bought complete system. One instruction seen here is for the system file checker.
To do this simply go to the Run box on the Start Menu and type in:
sfc /scannow
This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. http://www.updatexp.com/scannow-sfc.html

Often this utility included in Windows since 95 will repair and replace any system files found damaged or missing. It will need the installation cd however to verify the installation as genuine MS. It only takes a few minutes to run normally.
 
PC eye said:
It may have nothing to do with any spyware or adware but a glitch in the permissions for that account. One thing to try here would require the installation disk for XP or the recovery disk if the system was a store bought complete system. One instruction seen here is for the system file checker.
To do this simply go to the Run box on the Start Menu and type in:
sfc /scannow
This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. http://www.updatexp.com/scannow-sfc.html

Often this utility included in Windows since 95 will repair and replace any system files found damaged or missing. It will need the installation cd however to verify the installation as genuine MS. It only takes a few minutes to run normally.
Click to expand...
I have tried the sfc/scannow.Its saying it cant find it.I have also tried update.It just keeps freezing.And box keeps coming up saying this isnt a genuein microsoft.If i restore the computer with the discs that came with it. will it sort it out? Its driving me mad.
 
maggiemay48 said:
I have tried the sfc/scannow.Its saying it cant find it.I have also tried update.It just keeps freezing.And box keeps coming up saying this isnt a genuein microsoft.If i restore the computer with the discs that came with it. will it sort it out? Its driving me mad.
Click to expand...
Not genuine? Well, that means that your copy isn't genuine and whoever has installed it for you or put it on for you was using a pirated copy. Do you actually have a legitamite Windows Disc? Has anyone in the family been formatting and reinstalling on several other PC's with the disc?

Usually, if your copy isn't genuine.. Right when you start your pc and in the login process, there should be an Icon on the bottom right saying its not genuine and maybe when you log into too, not sure.
 
computerhakk said:
Not genuine? Well, that means that your copy isn't genuine and whoever has installed it for you or put it on for you was using a pirated copy. Do you actually have a legitamite Windows Disc? Has anyone in the family been formatting and reinstalling on several other PC's with the disc?

Usually, if your copy isn't genuine.. Right when you start your pc and in the login process, there should be an Icon on the bottom right saying its not genuine and maybe when you log into too, not sure.
Click to expand...
Hi yes thats right.I do have the discs that came with it.Should i reboot it?And will this have the microsoft on?I had a problem a few months ago And a friend of a friend Said i will sort it.But i didnt give him my discs Then after that i told him about this little box coming up saying its not genuine.He said i will install the proper one for £65.I told him not to bother.Cause someone told me if i reboot all will come back even genuine micorsoft.Is this true
 
maggiemay48 said:
Hi yes thats right.I do have the discs that came with it.Should i reboot it?And will this have the microsoft on?I had a problem a few months ago And a friend of a friend Said i will sort it.But i didnt give him my discs Then after that i told him about this little box coming up saying its not genuine.He said i will install the proper one for £65.I told him not to bother.Cause someone told me if i reboot all will come back even genuine micorsoft.Is this true
Click to expand...
Well, since you didn't give him your disc and he was going to charge you for it, it seems like he installed a pirated copy onto your PC. Since he did so, unfortunately you can not make any updates or anything since your copy is not genuine.

The best thing I can think of for you if you have tried all methods in previous posts to your thread is to format and install your copy with your legitimate disc's so that any problems and such should arise, you can still have microsoft support and updates. If you may need assistance on that, this forum can help you with that also.
 
computerhakk said:
Well, since you didn't give him your disc and he was going to charge you for it, it seems like he installed a pirated copy onto your PC. Since he did so, unfortunately you can not make any updates or anything since your copy is not genuine.

The best thing I can think of for you if you have tried all methods in previous posts to your thread is to format and install your copy with your legitimate disc's so that any problems and such should arise, you can still have microsoft support and updates. If you may need assistance on that, this forum can help you with that also.
Click to expand...
Will i lose everything?Like Favourites etc? And how do i do it/Is same as rebooting?
 
Yes you will lose everything, all documents and profiles. If you are interested, it's actually not that hard. You will lose all profiles, favourites, documents, files, pictures, etc...

If you have a disc drive that can burn to CD or DVD, it will be best to make back up copies of your important files before doing so. If you are certain you want to do this, back up all your data and maybe even start a new thread or post in this original thread when you are all done backing up.

However, please, and I say please make sure you have the legitimate XP disc, the working serial number, and all drivers (if you bought it pre-built, there should be a recovery disc or disc that contains most of your drivers. this can range from one disc to multiple disc's).
 
computerhakk said:
Yes you will lose everything, all documents and profiles. If you are interested, it's actually not that hard. You will lose all profiles, favourites, documents, files, pictures, etc...

If you have a disc drive that can burn to CD or DVD, it will be best to make back up copies of your important files before doing so. If you are certain you want to do this, back up all your data and maybe even start a new thread or post in this original thread when you are all done backing up.

However, please, and I say please make sure you have the legitimate XP disc, the working serial number, and all drivers (if you bought it pre-built, there should be a recovery disc or disc that contains most of your drivers. this can range from one disc to multiple disc's).
Click to expand...
Hi i have the discs from when i bought it from currys.These are the ones arnt they? There is two of them.
 
If they are restore disc's, then they should have most of your drivers there. However, don't hold me to that because not all build's are alike. If worse comes to worse, there are also many readily available drivers online that you can obtain through the internet also.
 
If the recovery disks are a two disk set you should see that clearly marked with a product id number and the Microsoft emblem stating it's a genuine copy of Windows. Disk #2 will probably covery the essentials for the original softwares installed along with Windows.

Your internet favorites can easily be copied to a spare hard drive already formatted with a working partition if you don't have a cd or dvd writer installed. You can also use several 3 1/2" floppy disks for small files like those found in the "DocumentsandSettings\user name\favorites" folder. Once you have restored or reinstalled Windows along with creating the new user accounts you simply copy those into the same folder found in the new account. You will have to use Windows Explorer to double click on them to open IE to those sites and resave them into favorites. That will create the new links for them.
 
You must log in or register to reply here.
Back
Top