ontrack easy recovery pro

[patrickv]

I have been using this for a while now doing som deleted recovery ok.But one thing i never tried to recover was a video file.I deleted one of my movies and tried to restore it.(it was about 675mb) but i had one problem.It recovered but media player wasn't able to play it.
Is this a bug in the software or that's just the way it is.Ontrack cannot remember the movie content. Seems that it cannot recover huge data !

 

[PC eye]

If it was still in the recycle bin when you used Ontrack you lost information there. A quick trip into the recycle bin to highlight and hit the restore link on the dropdown menu probably would have seen everything restored. Windows made an entry of the file deletion while not one on the restored file. You would have to remove the WMP entry for it and then try to play it afterwards to see WMP will download the needed information from the web.

 

[patrickv]

If it was still in the recycle bin when you used Ontrack you lost information there. A quick trip into the recycle bin to highlight and hit the restore link on the dropdown menu probably would have seen everything restored. Windows made an entry of the file deletion while not one on the restored file. You would have to remove the WMP entry for it and then try to play it afterwards to see WMP will download the needed information from the web.

sorry but i didn't give enough info.Actually what i meant by deleted was real deleted.like gone...emptied the bin.ok if you restore from the bin it's ok.But when you emptied the bin then use ontrack recovery it cannot remember the content.Quite strange.I tried it a lot of time but seems that only huge movies cannot be played back.

 

[PC eye]

What I was mentioning there was in case you used Ontrack to recover something in the recycle bin you would probably need to clear the file from the playlist and then add it back in as a new file for WMP to download a new license or other missing information. Once you empty the recycle bin that permanently deletes a file unless you have a software that is able to recovey some portion of it by finding magnetic traces.

The problem seems to be that on large video files something is not being restored fully would be probably be due to a software limitation rather then a glitch in the program itself. It was only capable of recovering files upto a certain size perhaps. You could try another player to see anything was missing from the video itself. If it was complete in length the instructions for WMP would be the thing that Ontrack isn't able to restore or you are now missing the needed codecs for some reason.