Help... My Laptop keeps powering off, during heavy useage!

[R Johns]

Sorry if this has been asked before (could not find this discussion in SEARCH).

Does anyone have experience with their laptop (suddenly) powering off during heavy useage? I have an Averatec w/Pentium IV, HT 768mb RAM.

I've troubleshooted an overheating possibility (nope). I've troubleshooted a PW Supply possibility (nope). I've run "Bit Defender" anti-virus software, and found no issue or damge to the HD.

I'm stumpted...

Any suggestions?

Regards...

Russ

 

[The_Other_One]

How did you troubleshoot the overheating issue, because I feel nearly 100% sure that's the problem. It's a very common problem with most any laptop today.

 

[R Johns]

Thanks for the reply...

How did you troubleshoot the overheating issue, because I feel nearly 100% sure that's the problem. It's a very common problem with most any laptop today.

That was my initial suspicion. Checked both fans and even replaced the heatsink grease, but all seems well. Of course this P-IV gets hot, but I can get this thing to replicate the issue right after turn-on (cold) by running multiple programs.

I then began to think that it was my PW Supply (low voltage) but (although not as often) I can get it to replicate on battery, as well.

 

[flash527]

You have a motherboard problem. My sister had this exact same problem on her Compaq, and I ran through all the same trail and errors. thought about overheating, etc. Finally i took it to my tech at CompUSA ( i work there ) He said motherboard issue. Replace your board (if you want to spend that kind of money) or jsut buy a new computer. sorry to be the bearer of bad news...

 

[R Johns]

Replace your board (if you want to spend that kind of money) or jsut buy a new computer. sorry to be the bearer of bad news...

Thanks Flash...

I was soooo not wanting to hear that...

You may be right.. I guess I'll try re-formatting the thing first, but if that doesn't help...

Regards...

Russ