Laptop Not reading Disks

[mattizzle]

For some reason my Sony Vaio VGN-FE31H isn't reading any discs at all, It won't read data discs or proper DVDs or even cds? However itunes picked up the dics I was putting in to convert the songs, but when i put the discs in without itunes open, nothing happens. I've gone to start>run>cd drive:F and theres nothing in it.

Pleeeease someone help, the laptop is only 3 months old - but this is the first time i've actually put a disc in it to recognise the problem. Do I have to turn auto-run on or something?

 

[Hairy_Lee]

go into device manager and see if there is an exclamation mark next to the drive in there; if there is you need to reinstall windows.

if there isn't try to boot the system from a CD and see if that works if it does then you will need to perform and reinstall of windows also.

If it doesn't work then there is a problem with the drive

 

[computerhakk]

You don't necessarily need to reinstall windows. Just find it's drivers if that's the case. Something else you can look into is if the lense and drive is dirty or dusty.

Additionally, when you say that itunes picks it up; is this true all the time? Or just sometimes. However, if you are referring to the discs starting up and running itself, such as iTunes automatically playing it, then you would have to set that up.

Are you talking about that? Or are you talking about the discs not reading at all? Such as, you go into "My Computer," click on your disc drive and see nothing in there or get an error such as "cannot read disc?" Why? Because when you go through the run command, I believe on default it only run program files such as .exe files and not media files. Unless the disc you tried were an installation disc with an executable file.

 

[mattizzle]

You don't necessarily need to reinstall windows. Just find it's drivers if that's the case. Something else you can look into is if the lense and drive is dirty or dusty.

Additionally, when you say that itunes picks it up; is this true all the time? Or just sometimes. However, if you are referring to the discs starting up and running itself, such as iTunes automatically playing it, then you would have to set that up.

Are you talking about that? Or are you talking about the discs not reading at all? Such as, you go into "My Computer," click on your disc drive and see nothing in there or get an error such as "cannot read disc?" Why? Because when you go through the run command, I believe on default it only run program files such as .exe files and not media files. Unless the disc you tried were an installation disc with an executable file.

Yes itunes will pick up cd's every time, something strage happens with it too. After itunes had picked up the cd, I checked to see if the songs were showing in the DVD Frive, and sure enough it was there. With this box still open I popped out the CD and put a DVD in, and it then came up in the Frive! But when itunes gets closed, it won't pick it up again.

But to answer your question it's not picking discs up at all, it makes the noise as if it's trying to - but nothing appears on screen or in the Frive.

 

[computerhakk]

Yes itunes will pick up cd's every time, something strage happens with it too. After itunes had picked up the cd, I checked to see if the songs were showing in the DVD Frive, and sure enough it was there. With this box still open I popped out the CD and put a DVD in, and it then came up in the Frive! But when itunes gets closed, it won't pick it up again.

But to answer your question it's not picking discs up at all, it makes the noise as if it's trying to - but nothing appears on screen or in the Frive.

Yeah, but this could just be because it's not set to auto run and what not. Have you actually tried looking into the drive itself on your "My Computer" physically to see if the audio files and data files are there.