-Gigabyte RMA-

nepts2 said:
Status: OPEN



It stayed like this for 2 weeks
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Give them another week to determine what is wrong and either replace or repair.

It can take sometimes longer than 2 weeks to hear something back.

Sorry, you are having such a hard problem with all of this?
 
.

Well, 25th is the date that giga promised to resolve by.
I'll wait till 25th and if it doesn't get resolved, I'll do something.
 
nepts2 said:
Well, 25th is the date that giga promised to resolve by.
I'll wait till 25th and if it doesn't get resolved, I'll do something.
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You may be surprised... sometimes they will ship a product back fixed or replaced... mostly replaced before the date they gave you. So, a week from today is good enough time to see or hear back from them.
 
But they said it will take about 12-15 days upon receivement of mobo. And 25th is the 15th day that they confirmed they received my mobo. Anyway, I'll just wait... and wait... till 25th.
 
nepts2 said:
But they said it will take about 12-15 days upon receivement of mobo. And 25th is the 15th day that they confirmed they received my mobo. Anyway, I'll just wait... and wait... till 25th.
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Yeah, and if you don't get it then... you will soon afterwards.

Just be patient.

:rolleyes:
 
... I've been stuck with this old computer for a long time....
Maybe I should get a very cheap mobo from bestbuy and return it when my rma mobo comes back.
 
Gigabyte RMA

I sent out my mobo on 3/26/07, and USPS says it was delivered on the 3/29/07, but Gigabyte says they recieved it on 3/30/07. Anyway, Today is 4/22/07, and after several emails back and forth, they will not tell me the status of my mobo. These guys are jerks, worst RMA process I have seen, compared to DFI, ASUS, and MSI. I still have no idea when I will receive my mobo.
 
After using this mobo, when the time for an upgrade comes, I will never use Gigabyte again unless they have 0% negative feedback.
 
My Gigabyte tech support was good, the day that everyone opened after the Christmas holiday I got a reply and after some exchanging of e-mails we decided to get the board RMA'd through Novatech, the supplier, PSU went too.
 
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