I think it's time to take advantage of my warranty.

Le GoogelGuRu

Le GoogelGuRu

New Member
This laptop has been nothing but problems to me, as usual. The CD/DVD drive doesn't work, gives me a BSOD. The hard drive clicks at random times. It's still under warranty... but I don't know how much trouble it is to get Toshiba to service it? I heard something about a partnership they have with UPS or something and they repair Toshiba products rather than Toshiba, but I don't know where to go , and whether or not the memory stick stuck in the fri**ng memory card reader will void any warranties.

Comments?
 
I have a friend now asking about Vista Basic with 512mb of ram on a Toshiba model for $1100 after bailing out of a Dell with the same software for $2000! It sounds just like warrantt time with too many problems being seen. The search results for Toshiba service produced several links including a global site. You can look through the results seen here to see if you find something. http://infospace.abcnews.com/_1_2NE9U8K026NU6MK__info.abcnws.toolbar/search/web/toshiba%2Bservice
 
PC eye said:
I have a friend now asking about Vista Basic with 512mb of ram on a Toshiba model for $1100 after bailing out of a Dell with the same software for $2000!
Click to expand...

Wow, your friend is getting ripped off. I paid $1100 cdn for my Dell laptop(specs in sig).
 
Warranty time all right... I can tell not many companies do well on warranties.. Sent my compaq presario to them, bad integrated wireless, when it came back it had a bad dvd drive.. >:-(
 
speedyink said:
Wow, your friend is getting ripped off. I paid $1100 cdn for my Dell laptop(specs in sig).
Click to expand...

That was the total "Dell Hell" price tag with all the preloaded softwares. With the problems being heard with Toshiba that bit of news will also be passed along. It's hard at times for the less knowledgable to pick out a good preloaded deal with the right stuff in it. 512mb of ram for Vista? I expressed some opinions on that fast and explained the Basic edition should be replaced with the Home Premium. But? the price was the thing looked at there.
 
speedyink said:
Umm, don't buy the preloaded software?:confused:
Click to expand...

The Encarta, Britanica, and whatever Dell was throwing in there saw the price tag go upto $2000! :eek: I suggested getting a model with at least a 1gb of ram not the 512mb seen for Vista Home Premium over the Basic that came with it. The Toshiba model was cheaper with the same version. I suggested getting a model without the large software package and only installing what was wanted there.
 
I bought mine from the Dell Canada website, and I chose only what I wanted. I still don't know how the hell a computer with Vista Basic and 512mb of ram ended up being $2000:eek:
 
also...WHY are they selling you vista with only half gig of RAM? that almost makes my stomach upset
 
I would try Toshiba first, go to their web site and find their number for tech support. Call it
keep a log of who you talk to, what about, time , day etc.
GET THEIR NAME ,,, FIRST AND LAST,,,RIGHT OFF THE BAT.
Then they know that they are accountable for what they tell you. This really freaks out Dell techs. No more telling you to refornat your hard drive for a modem that is not working, just to get you off the phone. Call Toshibs, get it done,,, off you go.

oh yeah don't be affraid if you are not satisfied with someone to ask for a supervisor. Latter on if it is not resolved you can send their corporate office a letter with your log and how you called and it was not resolved on numerous times, lots of times they will not know it is going on and will get it fixed.
 
Last edited:
The Toshiba laptop with Vista Basic and only 512mb was seen for $1,100 in a catalog. The Dell probably had Vista Home Premium with the option for 1gb but saw the $2000 tag with the softwares prepackaged! That was just a little too much there. When looking at Toshiba I didn't even find a support site just some customer service information for purchase. :rolleyes:
 
You must log in or register to reply here.
Back
Top