viruses are found but can't be deleted :S

[skerty]

I ran a full system scan on Spyware Terminator and it cam up with 3 critical viruses:

1) Invalid Startup Items: HKLM\SOFTWARE\Microsoft\Windows\Current version\Run rtasks=C:\ProgramFiles\AVSystemCare\rtasks.exe

2) Trojan\Generic Zlob: HKCR\CLSID\{31615D5C-5126-448A-818A-A7CDFEE85A9B}

3) Trojan\Generic Zlob: HKCR\CLSID\{B8C5186E-EC37-4889-9C2E-F73649FFB7BB}


When I click to remove the viruses, the removal process says:

Preparing Structures
Creating System Restore Point
Hard File Remover Disabled
Remove Trojan\Generic Zlob
Remove Invalid Startup Items
Registry Deletion Failed HKCR\CLSID\{B8C5186E-EC37-4889-9C2E-F73649FFB7BB}
Registry Deletion Failed HKCR\CLSID\{31615D5C-5126-448A-818A-A7CDFEE85A9B}
Registry Deletion Failed HKLM\SOFTWARE\Microsoft\Windows\Current version\Run rtasks=C:\ProgramFiles\AVSystemCare\rtasks.exe
Closing System Restore Point

 

[TheMajor]

Reboot in safe-mode (press F8 while Windows is loading). Try doing a scan from there.

 

[patrickv]

Reboot in safe-mode (press F8 while Windows is loading). Try doing a scan from there.

true, probably because they are running processes and cant be stopped.
this is one of the many utility i use http://www.simplysup.com/tremover/download.html
hope it works fine for ya