chrislo
New Member
Well it has happened again, for the last three days I have been having extremely high ping coming from my Linksys WRT54GS router. I tested directly from the modem the highest ping I got was between 90-120ms at certain times, other times it was between 20-25ms. Thats about normal.
My router though was giving me ping between 190ms-350ms, I tested it wirelessly and wired into port 1 and I got the same ping. That is not normal. On average I get 60-75ms. Right now luckily my ping has went back after getting help from the Linksys tech support.
First thing I he made me do (I don't know how long its been like this) was turn on the MAC Clone Address. According to him this must be enabled if you are using a cable connection. I don't know how long its been like that, might of been like that when I reset the router back to factory specs or since I started to have this problem in June.
After that he made me disconnect the power cables from both the router and modem. Then I reconnected the modem and waited for the modem to get a connection. Then I reconnected the power to the router. Then I did my test and everything was working right.
According to the tech my power supply was probably not constant and it threw them out of sync or something like that. The voltage to the devices wasn't constant and that is what caused the problem. He said I should consider getting a UPS power supply to fix the problem. He said if it happens again do the power cycling and if I still have problems they will send me a new router.
So what do you guys think? You think this problem was caused by the devices not getting constant voltage or something else? I never heard of such a thing happening and I am wondering if the guy is just BS'ing me? Should I get a UPS just for my modem and router? Thanks.
My router though was giving me ping between 190ms-350ms, I tested it wirelessly and wired into port 1 and I got the same ping. That is not normal. On average I get 60-75ms. Right now luckily my ping has went back after getting help from the Linksys tech support.
First thing I he made me do (I don't know how long its been like this) was turn on the MAC Clone Address. According to him this must be enabled if you are using a cable connection. I don't know how long its been like that, might of been like that when I reset the router back to factory specs or since I started to have this problem in June.
After that he made me disconnect the power cables from both the router and modem. Then I reconnected the modem and waited for the modem to get a connection. Then I reconnected the power to the router. Then I did my test and everything was working right.
According to the tech my power supply was probably not constant and it threw them out of sync or something like that. The voltage to the devices wasn't constant and that is what caused the problem. He said I should consider getting a UPS power supply to fix the problem. He said if it happens again do the power cycling and if I still have problems they will send me a new router.
So what do you guys think? You think this problem was caused by the devices not getting constant voltage or something else? I never heard of such a thing happening and I am wondering if the guy is just BS'ing me? Should I get a UPS just for my modem and router? Thanks.
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