comp cant turn OFF!

WhiteFireDragon

WhiteFireDragon

New Member
when i shutdown my computer, it does not power off! after it gets to the black screen, instead of shutting the power off everything, it boots again. basically the "shutdown" button is another restart. i really don't know what is causing. i'm thinking either the PSU or the mobo. i don't know why it does this either. how do i fix this??
 
Check the power options setting to make sure that the shutdown option is set for shutting the system down and not set for reboot. That's a common goof made there. You simply go into the power options in Control Panel and choose what the power button does when going to shutdown there.
 
no i set it where the pushing the power button the case puts the comp to hibernate. i'm talking about when i click start > turn off computer > turn off, it just restarts. basically, i have two restart buttons and the computer can't really shut down unless i hold the power button the case for about 5 seconds. any solutions to fix this??
 
i would have to say check the BIOS by pressing F2, or DEL when booting up

If its set there, then check that the button is in the right slot in the Motherboard, if this problem is new and it worked before, you may have a messed up motherboard

good luck
 
The setting for the power button also effects the shutdown option as well. Whcih version of Windows are you running XP or Vista there? Besides the power options there are a few guides for even creating a desktop shortcut for shutdown only.

If the bios includes a power management section setting that to user defined allows you to control how the system is shutdown in the power options in Windows. A troubleshooting shutdown/startup problems guide can be looked over at http://www.aumha.org/win5/a/shtdwnxp.php

If you have the power on by usb mouse or keyboard option enabled in the bios try disabling that. Sometimes a system won't shutdown completely and simply restart instead. I've seen that a few times here with the usb/ps/2 type trackball triggering the power on right after shutting everything down.
 
Amazing, this is exactly what I was going to open a thread on just now. My computer has been driving me nuts for the past few weeks. Whenever I turn it off it reboots itself after approximately 1-2 minutes or so of staying shut off. I sit there and watch this thing completely turn itself off and just as I get my hopes up that it won't reboot itself again, whoop there it goes. It's driving me nuts. It's a Windows XP Professional, and this started happening right after getting a whole bunch of windows updates (the computer hadn't been in use for almost a month). So far the way I've been dealing with this is by unplugging the power cord from the back and putting it back in after a few minutes and it doesn't reboot after doing that. I'm going to use the link above to see if I can help myself with this damn irritating thing:D. Thanks.
 
I can be annoying at times when you have everything off for the night and wake up to find it running! :mad: But the shutdown option seen off of the Start can also be set for sleep, logoff, restart, but uusally complete shutdown. If that is not set to shutdown but restart in Windows the system will simply reboot itself.
 
Agh, I wish I were near the computer with the problem:mad: PC eye, based on the link you supplied us with I am going to use this "Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart." as the first action. I hope it works, and it's as simple as this. Is this what you are referring to as well? Sorry, I am not good with computers so I have to break this down:D Thanks.
 
Umm i dont think that unchecking restart on system failure will solve your problem. What your doing here is just making the computer restart WHEN IT CRASHES instead of showing you the crash error. Hold up lemmy look this up and see what i come up with to both of your problems.
 
Thanks spearball. Just to reiterate, the only change that's happened right before this problem started occurring is that 4 weeks' worth of windows updates were installed (the computer hadn't been in use that long) and a new router was installed (sent by our new internet service provider). Basically, as soon as the windows updates were installed and the new ISP's software and router were installed I noticed this strange situation. When doing a shut down, the computer completely shuts off and within 30 seconds to a 1 minute or so it reboots itself! It's not a restart but a complete shut down and then a reboot 30 seconds to a minute later.
 
The information on system recovery is part of XP's crash control feature and doesn't have anything to do with the shutdown settings found in the control panel>power options there. For Vista you would simply follow the information seen at http://www.ezinstructions.com/shutdownbutton.html

The MS page for this is seen at http://windowshelp.microsoft.com/Windows/en-US/Help/6e68c6a2-8de9-4a89-831a-109b3d3fff911033.mspx

For XP's power management review the information seen at http://www.microsoft.com/windowsxp/using/setup/learnmore/russel_02march25.mspx
 
oregon said:
Is it wired correctly?
Click to expand...

ya i wired it correctly. it was powering on and off fine yesterday. today, all i basically did was overclocked by 120mhz (9.5 multiplier and 213mhz core), and added a few new hardware with updated drivers. let me undo the hardware and drivers one by one and put everything at stock speed to see if it fixes it... brb
 
If you go into the bios and load the optimized defaults that will restore the factory settings but may not correct any Windows problems created by an update. The system file used for shutting down may have been knocked out. There is a different file for each option on the shutdown menu.

Another guide for troubleshooting XP shutdown problems is found at http://www.theeldergeek.com/shutdown_issues_in_xp.htm if you are running XP there? Another troubleshooter for XP is seen at http://www.windowsnetworking.com/articles_tutorials/Troubleshooting-Windows-Shutdown.html

If rolling things back and restoring factory defaults still fails to see any results a new string value can be added to the system registry itself called PowerDownAfterShutdown.
It does have to be supported by the bios for the board like the user defined option seen on some boards in the power management section. http://www.pctools.com/guides/registry/detail/251/
 
ok i got it fixed! it wasn't that hard. i had plans to undo all the new stuff i did by first taking off all the hardware off one by one (USB and PCI/e slots), then undo all the drivers just installed.

i started from the easiest, so the first thing i did was pull off everything connected to my comp by USB, which was an external HD, wireless mouse receiver, and a flash drive. that fixed the problem! then i needed to know which one it was so i put them back one by one and tested after each one. i found it was the receiver of my logitech VX wireless laser mouse. i really can't believe this one little thing prevents it from powering off...

sirma, i think you should try unplugging all you USB interface hardware first, then taking out the internal hardware one by one to see which one is it. if it's not any of those then it's probably not a hardware problem, it's a system conflict/command problem. then in that case, i wouldn't know what to do except dig around or read all the links PCeye posted
 
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The links posted were detailed references for various types of shutdown problems since you never stated which version of Windows you were running. Even with a cordless mouse that goes to a usb port where the power on by usb mouse/keyboard options are set in the bios itself. With the power on by usb mouse option enabled the receiver was tripping the startup process maybe from outside interference like RF of some type?
 
PC eye said:
Even with a cordless mouse that goes to a usb port where the power on by usb mouse/keyboard options are set in the bios itself. With the power on by usb mouse option enabled the receiver was tripping the startup process maybe from outside interference like RF of some type?
Click to expand...

oh i was running 32bit xp pro. the 'power on by usb mouse' been disabled since the very first post that you responded, so that wasn't the reason. i even went as far as putting both "usb power" jumpers on the mobo to the off positions.

ok i figured out it was because the mouse receiver that caused it. then i been trying to figure out how to fix it even with my mouse receiver still in because i just bought the mouse and i want to use it lol. well after many times of rebooting and changing stuff around in the bios, finally got it to turn off even with the receiver still in. this is what i found:

it was actually turned back on by the PCI and PCIe slots. after i disabled the "Resume By PCI PME" and the "Resume By PCI-E PME", that fixed everything. leaving my wireless mouse receiver in can still shut it down. now i'm not even going to try to understand how or why this happens because a usb mouse is totally different than PCI/e slots but somehow they correlate to prevent me from shutting down.

sirma, when you get a chance, try going to the bios > power management > disable the "Resume By PCI PME, PCI-E PME, USB (S3), and PS2 device" and hopefully your problems get solved also
 
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