This is plain Bull! Please help

[Vizy]

As u might recall form an earlier thread i recently went to return my elite 330. When i went to the store, plannig on buying the cm690, i decided to get the thermaltake M9. This case has been by far, so much easier to work with then the elite. But its not fair, considering the elite is a budget case, the M9 isnt.

So it was all good till i decided to boot up my baby. It didnt boot. I was cursing at the case and then decided to poke around and found at that the PWR SW little cable, was pulled off the actul SWITCH so the cable that connected to my mobo lead no where. I broke a switch off another case and i booted up my comp... But the thing is the old switch, which i jacked off another case, its wire isnt long enough to connect tomy mobo, becase the M9 has the power buttons on top.


should i return the case?


or should i save me some time and buy another swutch?

if u guys think i should do the second one, please tell me where i can get a switch

i was thinkin, since this sint the first time frys has skrewd me over, i was thinking to just go over there and jack a switch off one of the cases they have on display <this cases have been skrewd up anywayz, no1 will no>

 

[PC eye]

When first seeing the wire broken you should have brought it back to them for exchange or refund not toyed around it. They may not take it back if it looks like it was tampered with. If you find your self stuck with the case now you would have to see if the original wire simply came off from a cold solder point or the entire switch will need to be replaced.

If right at the switch and originally soldered not crimped you may be able to lightly resolder it. You would first have to get the face plate off of the front however to see that done carefully. First see if you can see it exchanged or refunded. Gee? I ordered the 900 here when seeing the sale at FRYs last year and no problems.

 

[fortyways]

Fry's is a dirty, horrible place.

Return the case and buy another.

Keep a bunch of screws and bay covers and what not from the case you have now both as backups and out of spite. They owe you gas money.

Get their switches too, get all the switches you can get.

Fry's repackages used, broken, and incomplete products and sells them as new consistently, at every one of their stores.

 

[fortyways]

When first seeing the wire broken you should have brought it back to them for exchange or refund not toyed around it. They may not take it back if it looks like it was tampered with. If you find your self stuck with the case now you would have to see if the original wire simply came off from a cold solder point or the entire switch will need to be replaced.

If right at the switch and originally soldered not crimped you may be able to lightly resolder it. You would first have to get the face plate off of the front however to see that done carefully. First see if you can see it exchanged or refunded. Gee? I ordered the 900 here when seeing the sale at FRYs last year and no problems.

They're legally obligated to fulfill your return, don't listen to this.

 

[PC eye]

They're legally obligated to fulfill your return, don't listen to this.

Every retail chain has it's own limits on the amount of days you can return any purchase. Once you go past that you are stuck with what you buy!

When returing anything to a store you return as is not hacked up for parts in order for them to take it back for exchange or refund.

 

[Vizy]

When first seeing the wire broken you should have brought it back to them for exchange or refund not toyed around it. They may not take it back if it looks like it was tampered with. If you find your self stuck with the case now you would have to see if the original wire simply came off from a cold solder point or the entire switch will need to be replaced.

If right at the switch and originally soldered not crimped you may be able to lightly resolder it. You would first have to get the face plate off of the front however to see that done carefully. First see if you can see it exchanged or refunded. Gee? I ordered the 900 here when seeing the sale at FRYs last year and no problems.

the switch brok of at where the wire would connect to the actual button block thingy. i think i might just return it.

They're legally obligated to fulfill your return, don't listen to this.

thats true

Every retail chain has it's own limits on the amount of days you can return any purchase. Once you go past that you are stuck with what you buy!

When returing anything to a store you return as is not hacked up for parts in order for them to take it back for exchange or refund.

thats also true

 

[Vizy]

Fry's is a dirty, horrible place.

Return the case and buy another.

Keep a bunch of screws and bay covers and what not from the case you have now both as backups and out of spite. They owe you gas money.

Get their switches too, get all the switches you can get.

Fry's repackages used, broken, and incomplete products and sells them as new consistently, at every one of their stores.

hell yea thats what i did w/ the elite i kept the screws and fan that came with it. Im gonna keep some of the drive covers and take some switches. maybe... but i *accidently* jacked some thermal compound once....serious

this one time they skrewd my cuz over with buyin a hard drive <he doesnt know much about comps> and they sold him a retail hard drive 160gb for $70 and that didnt work <i dididnt know too mucha bout comps ither, he asked me to fix it and it was a SATA, we needed a IDE>. After it didnt work they took back the hard drive and sold us a 60gb for $80 IDE hdd OEM! bs

 

[PC eye]

I wouldn't wait too long too bring it to them regardless so you at least see the credit towards another case whether same or different model. If everything looks intact a good clerk should easily see a swap or refund depending on what you finally decide there.

It's still a nuisance regardless of running to a store or to UPS or FED-X or wherever you ship from to see something returned. But if that was simply a cold solder point shipping it out to distributers for any vendor or retail chain could still see a wire pop off. That's what return policies are for!

 

[JimboJangles]

Go for the return if you can. As long as you don't tell them that you tried to swap out the broken switch, and there aren't any suspicious tool marks, they probably wouldn't suspect any of it was your doing (if that even matters to them, i've never bought from fry's). Nothing beats trading for one in perfect shape.
Personally, I'd just go at it with a soldering iron and try to fix it on my own (at the risk of making things worse).
As for buying another switch, I can't find anywhere that seems to have a reasonable price at all...

 

[PC eye]

For replaing the original power button most cases now you would likely have to order it direct from the manufacturer since those are generally made specific for that particular model or series of cases by them. Each model case also has it's own specific way of wiring them as well while they may look the same on the outside.

 

[fortyways]

Why in the world would he possibly do something as foolish as contacting the manufacturer?

Seriously, unless it's been over 30 days, and I know it hasn't, just return the faulty shit they sold you. As far as taking goodies for yourself, unless they can PROVE that they weren't missing when it was sold (they can't, because they do this shit all the time), then they have to fulfill your return.

Even if it had been over thirty days, just buy another one of the same model, and switch out the front panels (the part with the power button on it). Don't switch out the entire case, because part of it has the serial number on it. Locate that part and make sure it matches the box.

Screw Fry's, dirty bunch of criminals. Your time is worth more than theirs. You have better things to do than drive back and forth between Fry's and home just because they want to put used shit in a new box and try to pretend it's new. They owe you for your time. They owe you for your gas. They owe you for your continued business.

Your receipt is a legal document. They must abide by the return policy written on it.

 

[PC eye]

If he goes ahead after the return date expires and buys the exact same model case why would he strip down one with everything working? The best move then would be to simply move everything into one with everything going for it keeping the losing case for spare parts.

 

[fortyways]

That would be the honest thing to do, yes.

Fry's isn't an honest store and they don't deserve it, in my opinion.

 

[PC eye]

I've only dealt with them once when someone pointed a sale on the Antec 900 in use here since ordering it last July. Untill lately when newegg finally dropped the price down to $119.99 they kept it at the $140 retail while others were seeing sales following the one seen at FRYs.

You can see while everyone else at the time was charging $140 for the 900 the sale was the chance to get into the case when seen marked down not having heard complaints like those about them. But you can also hear complaints about other retailers if you wait long enough.

It mainly depends on how any store is managed for the most part. Fire the manager and get a new one would one way to see one particular store in a retail chain run better. You'll find a few stores if you look hard enough that could a little of that!

 

[Quentin_T]

That would be the honest thing to do, yes.

Fry's isn't an honest store and they don't deserve it, in my opinion.

Wow, that's some Fry hostility! Did they take your first born son?

I figured since the thread is coming to a close a thread-jack would be ok.

So what has Fry's done to you?

Every retail chain has it's own limits on the amount of days you can return any purchase. Once you go past that you are stuck with what you buy!

I worked at Micro Center years back as a CSR and when I wouldn't take something back due to over 30 days, they would ask for a manager. And everytime the manager would take it back, I think he liked to undermine me. He even took back stuff that was years old!

The moral of the story is whine like a stuck pig and you can get just about everything you want done (within reason of course).

 

[fortyways]

Hold on, lemme take a pic. I don't have photoshop so it'll be big.

Here's what they sold me the other day. I didn't care because I only need it for a few days and then I'm returning it. I no longer buy anything for keeps at Fry's, I just find out what I like then buy it on Newegg and return the stuff to Fry's. This is the third time they've done this with a processor. Notice the Intel seal broken and the side taped back up. Also notice the carelessness.. they put the warranty paper back in on the wrong side, so it's exposed through the hole that you're meant to b able to see the heatsink through. There's also thermal paste on it still. You don't get to pick your own processor off the shelf, an employee has to get it for you from a locked area. This was sold to me at full retail price, no open box discount.

 

[Vizy]

ok, what im going to do is:

take the fans that came w/ the case
take some of the skrews
take some of the tooless design things
tanke a drive cover

give it back to frys for an exchange.

 

[PC eye]

Wow, that's some Fry hostility! Did they take your first born son?

I figured since the thread is coming to a close a thread-jack would be ok.

So what has Fry's done to you?



I worked at Micro Center years back as a CSR and when I wouldn't take something back due to over 30 days, they would ask for a manager. And everytime the manager would take it back, I think he liked to undermine me. He even took back stuff that was years old!

The moral of the story is whine like a stuck pig and you can get just about everything you want done (within reason of course).

Again it depends on the manager of any particular store. Most of the time when you can provide proof of purchase they simply do that to "save face" and not earn a bad rep since that is better to accept a loss on one item rather then seeing business dwindle due to any major fuss over something.

 

[Vizy]

pc eye, when i first saw ur sig thing, i thought it was talkin about RAM lol

 

[PC eye]

The sig changes from time to time when something else comes along worth looking at. The last one I left on longer was about "can playing pc games make you smarter?". The gadgets for 2008 as well as one regarding peanut allergies since that effects a lot of people. What's the next one? hhhmmmm...?