My laptop is bugging

Gamepsyched

Gamepsyched

New Member
My dell xps m1710 is bugging hardcore. I have phoned dell andf they don't know the problem.

Heres the jist.

everytime i play a game on my laptop (assasins creed,crysis) i can play it for about 10 minutes and it runs perfect, But then just suddenly it will shut down and show this error message.

---------------------------------------------------------------------------

(blue screen)

*** HARDWARE MALFUNCTION

call your hardware vendor for support

NMI: PARITY CHECK / Memory Parity Error

*** THE SYSTEM HAS HALTED ***

--------------------------------------------------------------------------

And then all i can do after that is shutdown my computer by holding the power button. And it starts up fine asking me to start it normally or w/e and i do and its fine just doing normal things. But everytime i play a game that happens.

Please help i am so choked that my comp might be messed up :(
 
You might have a virus;

Post a Hijackthis Log

  • Download Hijackthis from here
  • Open Hijackthis
  • Click on "Do a system Scan Only"
  • Click on "save log"
  • A notepad window will open
  • Hit Ctrl + A
  • Copy + paste in a forum reply

Then we can go from there.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:46 PM, on 09/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickSet.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\logishrd\Bluetooth\LBTServ.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Dell Internal Network Card Power Management (nicconfigsvc) - Dell Inc. - C:\Program Files\Dell\QuickSet\NicConfigSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe

--
End of file - 6381 bytes
 
I'll let one of the other guys help here as i'm not to good with these.... i just get people to post them :P so they are ready for a mod when they come along :D:):P
 
Assuming that this:
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
is punkbuster I personally don't see any problems.
My guess is that it is a driver issue with your graphics card. The other possibility is that the problem is exactly what microsoft thinks, and you have some broken hardware, but hey how often is microsoft correct? :P
 
Last edited:
Are you under warranty? If I were in your situation, I would back up the hard drive, and get it repaired or replaced. Only if no one here can help you though.
 
i would but my dvd drive doesnt read disks... it works but when i put the disk in and push it back in the green light flashes but no disk registers ... so thats why i came here
 
OK, well i think there is someway you can load the ISO file onto a USB stick and run windows installtion of that.... g25racer i think knows a little bit about that. :cool:
 
Enjoihcky24/7 said:
Assuming that this:
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
is punkbuster I personally don't see any problems.
My guess is that it is a driver issue with your graphics card. The other possibility is that the problem is exactly what microsoft thinks, and you have some broken hardware, but hey how often is microsoft correct? :P
Click to expand...

Do not fix this!! This is for online game play and is needed. My guess is your issue is a bad ram stick. Take each ram stick out one by one until your system is running good and with no errors.

If you must know how to install from usb here is a link on how to do so. It is a long process though.

http://www.addonics.com/support/faqs/windows_OS_installation.asp
 
I have no idea what is the problem, all I know is it's not a virus. Blue screen of death usually comes when some hardware dies, or a driver is outdated/corrupted.

If the computer service company couldn't help, I'm sure some hardware genius will come here and help you. ( There are a few ).
 
g25racer said:
Do not fix this!! This is for online game play and is needed. My guess is your issue is a bad ram stick. Take each ram stick out one by one until your system is running good and with no errors.

If you must know how to install from usb here is a link on how to do so. It is a long process though.

http://www.addonics.com/support/faqs/windows_OS_installation.asp
Click to expand...

I didn't say to get rid of it, I said if he has punkbuster not to worry about it.
 
g25racer said:
Do not fix this!! This is for online game play and is needed. My guess is your issue is a bad ram stick. Take each ram stick out one by one until your system is running good and with no errors.

If you must know how to install from usb here is a link on how to do so. It is a long process though.

http://www.addonics.com/support/faqs/windows_OS_installation.asp
Click to expand...

Its not my ram this happened to me befopre so i bouyght 4 gigs of corsair ddr2 ram and it still pops up so not ram
 
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