audiobahn1000
Member
I have an 802.11ac router (Arris Surfboard SBG6900AC) with a 110 mbps cable connection. I get a solid 110 mbps on all my devices, my desktop, cell phones, laptop, everything... except my TV. One day I noticed Netflix kept buffering so I decided to use the Netflix "check network speed" option in the settings menu. It came back 0.5 mbps on 5 GHz. I tried switching to 2.4 GHz. That for some reason increased the speed to 6.5 mbps, but still insanely slow. I tried a direct Ethernet connection, still only 6.5 mbps. Again, every other device connects at the full 110 mbps.
I decided the TV was junk and I returned it and bought a different TV from a different brand. Then I get it home and exact same issue, still maxing out at 6.5 mbps on Netflix, regardless if I use wireless or Ethernet. The thing is Netflix on my desktop computer loads instantly and perfectly. It's only an issue on my TV. So I tried using the same Ethernet port and cable I use to connect my desktop (which connects at 110 mbps), and that resulted in no change to the speed of the TV.
So then you would say it would have to be Netflix because TWO TVs, one brand new, and both connected via Ethernet cant possibly be the problem. However, we all know it's not Netflix either. They could probably upload to you at 500 gbps if you had a fast enough Internet connection, so I am at a loss as to why two TVs cannot get faster than 6.5 mbps on Netflix, even via Ethernet, but everything else on the network connects at a full 110 mbps.
The last thing I thought was maybe my ISP is limiting speed to Netflix, but I use Time Warner/ Cox which is not listed as being an ISP known to throttle or prioritize Netflix. And if they did, it would affect my desktop too and it doesent. I am at a loss as to what the issue could possibly be as I think I have tried everything. The only thing left is the modem, but I dont see how the modem would only limit speed to TVs and not to anything else.
I decided the TV was junk and I returned it and bought a different TV from a different brand. Then I get it home and exact same issue, still maxing out at 6.5 mbps on Netflix, regardless if I use wireless or Ethernet. The thing is Netflix on my desktop computer loads instantly and perfectly. It's only an issue on my TV. So I tried using the same Ethernet port and cable I use to connect my desktop (which connects at 110 mbps), and that resulted in no change to the speed of the TV.
So then you would say it would have to be Netflix because TWO TVs, one brand new, and both connected via Ethernet cant possibly be the problem. However, we all know it's not Netflix either. They could probably upload to you at 500 gbps if you had a fast enough Internet connection, so I am at a loss as to why two TVs cannot get faster than 6.5 mbps on Netflix, even via Ethernet, but everything else on the network connects at a full 110 mbps.
The last thing I thought was maybe my ISP is limiting speed to Netflix, but I use Time Warner/ Cox which is not listed as being an ISP known to throttle or prioritize Netflix. And if they did, it would affect my desktop too and it doesent. I am at a loss as to what the issue could possibly be as I think I have tried everything. The only thing left is the modem, but I dont see how the modem would only limit speed to TVs and not to anything else.