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  1. johnb35

    HP ENVY 5540 PRINTER

    The driver unavailable message would explain why its not showing up. Go into programs and features and uninstall the printer if its listed there. Then go here and download this driver software and run it and see what happens...
  2. johnb35

    HP ENVY 5540 PRINTER

    See in that picture where it says "add a printer"? click that and see if you can add that printer to the list. I've had to do that on a clients pc once. Other than that go here and see what is listed. Your printer should be listed there. If not, that could be a reason why its not showing...
  3. johnb35

    HP ENVY 5540 PRINTER

    If your printer is offered then sometimes there is an option to add printer in the drop down so that it shows up. IF not, make sure that the printer if installed on your pc by going into printers and verifying it shows up.
  4. johnb35

    Moved computer, now it won't start

    Did you do anything on the inside of it? There could be many reasons why a computer won't start. 1. bad power supply 2. loose connections 3. Other failing hardware You don't need that computer running to transfer your data. You can get a usb hard drive adapter and then attach that to...
  5. johnb35

    Networking

    Getting computers to recognize one another can be a pita. 1. All computers have to be in the same workgroup name 2. On every pc, go to network settings and make sure network discovery is on 3. File and printer sharing is enabled 4. You'll have to share the drives you want access to on...
  6. johnb35

    email

    The easiest way to do this is press and hold the alt button and press the prt scn button on the keyboard. Then open paint, press ctrl and then v keys and that will paste the image into paint. Then save and attach it to your next post. Yahoo mail came out with a new version awhile back, you...
  7. johnb35

    email

    Can you post a screenshot of what you see?
  8. johnb35

    email

    You don't have a compose email button on that page?
  9. johnb35

    email

    Use Yahoo mail mail.yahoo.com
  10. johnb35

    Extender

    What is the model number of your extender? Have you read the directions on what that light means?
  11. johnb35

    Cant get pictures through (easy for somebody)

    How big is the file? Some providers have a max attachment size. You may have to lower the megapixel on the phone so the file size is smaller so that it will go through. Other than that are you using the same address to send that you receive? If not, make sure that address isn't marked as...
  12. johnb35

    Problem with Internet speed differences between 2 Windows computers

    Are the network card drivers up to date? Go into device manager, expand network controllers, right click on the correct network device and click on properties, then click on the driver tab and take a screenshot and post it here.
  13. johnb35

    PSA: Customer Advisory Regarding Intel CPU Instability – BIOS Update

    There has been known issues with 13th and 14th gen cpu's for quite some time. I'm not sure about retail motherboard updates but it seems Dell has updates available. I have the 14600K and haven't noticed any issues.
  14. johnb35

    Very low FPS on some websites

    Use revo uninstaller to get rid of chrome and then use edge to download a fresh chrome install file. https://12e557b1175a7f6f65c3-390eba73bffb52d4919a107aa9000374.ssl.cf1.rackcdn.com/revosetup.exe Get latest version of chrome here. https://www.google.com/chrome/ Thats not always the case...
  15. johnb35

    Very low FPS on some websites

    Have you tried using different web browsers? Scanned for malware using Malwarebytes? Have you tried using the bottom pcie slot for the video card? Just pulling at strings here.
  16. johnb35

    Very low FPS on some websites

    Then it seems you have a major windows system issue going on then. So do this. Run command prompt as administrator. Type CMD in search box and find it in the list and then right click on that and click on run as admin. Then type the following and hit enter. SFC /scannow Note the space...
  17. johnb35

    USA Computer

    You will most likely need a 240 volt to 120 volt converter if UK voltage is 230-240 volts. If you have the correct power cord for the computer I assume you just need the step down Something like this I would assume...
  18. johnb35

    Very low FPS on some websites

    The driver date and version will be here. Unless you are connected via onboard video port instead of video card or something is up with your motherboard, I can't see the same thing happening to a different video card.
  19. johnb35

    Very low FPS on some websites

    What is the actual driver date?
  20. johnb35

    Laptop only charges when its off

    According to online search it's either needing an updated bios, new battery, charging port or there is something up with the charging system. Would have to be taken in somewhere to verify.
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