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Uh, I will have to double check when I get home to be sure. I can return tomorrow and give you the exact model if that is o.k.?

It is a mini Dell Inspiron with Windows 7 and I bought it brand new 6 months ago. Also, my library session is over in 13 minutes, so I may have to reply back tomorrow.

How do I boot into the recovery partition? I assume it is one of the F keys correct? If so, my keyboard is dead as its software has probably also been affected. I have been using the on-screen keyboard to log in and type while I have attached a mouse to move around. I tried to restore it...

Actually you are correct John - the software for the t-mobile wireless modem is corrupted along with the software for my sound and others. It is a built in modem that does not require the apparatus that plugs into the usb port. I had the service with T-mobile canceled awhile back, but was...

Hi John. Sorry for the delay in the posting - I have been without internet access and had to utilize my local library. Here is the log from the Malware site. I was NOT able to grab the latest version because I still cannot access the internet on my computer. I hope this log will still be...

THANK YOU, THANK YOU, THANK YOU JOHN AND OTHERS FOR ALL OF YOUR WONDERFUL HELP! John, I will give everything you list here a try and keep you posted. Thanks again for everything. Tyster

I used Microsoft Security Essentials - to scan and as my normal virus protection.

Hi. I have a mini Dell Inspiron Netbook with Windows 7. Recently I had about 12 different drivers damaged by a malware program installed on my computer. One of the drivers controlled my sound, which I no longer have. Another screwed up something with my internet connection/software which was...

O.K. thanks for your help

Hi Tremmor. I apologize for my lack of computer knowledge. Once I get to safe mode, how do I create another profile to log into and cancel the original one?

Thanks guys. I am now in safe mode, but I am still unable to type in my password in the login box. What should I do now?

Hi Tremmor. Nothing happens when I press f8 during the reboot. Any other suggestions?

Thank you my friend

How do I boot up into safe mode?

Help!! I have Windows Security Essentials installed on my mini Dell Inspirion computer which is equipped with Windows 7 Starter. Last night it detected some malware installed so I did a full scan which took about 4 hours. Once done, it asked me to restart my computer to fully clean...

HELP NEEDED QUICKLY!!!! I was on a discussion board yesterday and had an advertisement for Open Cloud Security, an anti-virus software, forceably placed on my computer. Now, every 2 minutes or so, the ad pops up warning me that my computer has been infected and that I must sign up for this...

Hi. I have an Acer Aspire One with Windows 7 Starter. I've had it for about a year and a few weeks ago I improperly shut down the computer. When I turned it on again I was given the standard message about not shutting down properly. When I tried to select the option to reboot windows, the...

Greetings. I have a website where people can download info on how to deal with workplace problems. I also have a DISCLAIMER on the website explaining to them that they take my info at their own risk and that I am NOT a professional. I will now be talking to certain people over the phone...

Greetings. I recently bought a DXG video camcorder which works great, but unfortunately turns the files into Quiktime files when they are uploaded to my computer. Does anyone know of any FREE, ONLINE video converters that would convert these files to WMV files? As always, any and all...

Greetings. My download speed varies greatly - anywhere from 750 kbs to 10 kbs. I use a wireless modem and have ruled out any problems with my service provider, viruses, clutter in my p.c., someone piggybacking on my wireless signal etc. I now wonder if the problem is the browser. I use...