2TB WD Hard Drive Mechanical Failure - NEED RECOVERED

L

lukesow

New Member
Hi,

I have a 2TB Western Digital External Hard Drive which has about 400GB of data on it which I NEED recovered. I don't mind paying to get it done. The hard drive was knocked off a table about 3 foot above the ground while the HDD was in operation.

I had sent this drive to a recovery company but they didn't have any spare parts to recover the drive at a low cost. they tried some things but didn't manage to get much recovered and it was thought that if the parts were avaliable then it would provide a better chance to get the files recovered.

One email read


"Hi Luke,

We have confirmed that your drive has a head fault and has also sustained platter damage as a result of being powered up numerous times following an impact.

I am currently trying to locate a part."

Another email read:

"There was a
fair bit of damage to the platter surface that I thought we would be able
to easily circumvent but it is more problematic than it first seemed."

Any help would be greatly appreciated.

I have a lot of important data on the drive such as university work and some sentimental pictures of family members who are sadly no longer with us.
 
Unfortunately, when you start talking serious physical damage your options become pretty limited. And your cost goes way up. Any decent lab should be able to get something off of it, but it generally isn't cheap.

I don't have experience with recovery labs but for the future, I'd suggest buying a large external drive and making regular backups. It won't protect you 100% but it's better than needed to drop $2000 for data recovery services.
 
I agree with Cromewell.

If the HDD platters are physically damaged then it is impossible to get the data from those damaged parts.It IS possible to recover the data from undamaged parts of the platter,but like Cromewell already said...it will cost you 2000 dollars or more depending on how much work it will take them to recover all your data.

This is EXACTLY why you should have backups on at least one more drive and be careful to not drop the drive on the floor wether it is powered on or not.

It's sad that people start thinking about the BACKUPS AFTER things like these happen lol.
Thank God I am not one of them hehe :D
 
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