3 error messages on startup and computer wont recognize usb flash drive

N

nosignal

New Member
Hi, I'm having a bit of trouble with my desktop computer as of late. My first problems occur right after everything is loaded up and ready, i get three error messages:

-error loading c:\windows\system32\gowanedu.dll
the specified module could not be found

-error loading C:\WINDOWS\system32\jevukule.dll
the specified module could not be found

-application failed to initialize: 0x800106ba. a problem caused windows
defender service to stop. to start the service restart your computer or
search help and support on how to start a service manually.

i have no idea why it gives me these messages, i've gotten the last one for a while now but the first two just started up today after i did a couple spyware scans in safe mode, along with my next problem.
Like i said before after i did the scans in safe mode(i believe i did a super antispyware, spybot search&destroy, and spyware doctor) my computer has stopped recognizing any of my usb flash drives. I put them in my usb ports(both front and back) and nothing happens except the little green arrow icon comes up in the bottom right hand corner(the one that lets you eject the flash drives if you click it) as if it recognizes it. But i don't get the pop up window that asks me what i want to do, nor does the flash drive show up in the my computer window along with all my other drives.

any help is greatly appreciated.
Thanks
 
Your machine is infected or carry remnants of an infection, please follow the instructions from this post and come back here and post the requested logs.
 
i followed a bit of a spyware removal guide i got on another forum and used malwarebytes and then ran ccleaner registry fixing scan, and when i did the malwarebytes scan it fixed the two dll errors i got on startup, but then i ran ccleaner and tried restarting and now my desktop will not boot up, the background comes up but nothing else(no icons or taskbar). I booted up in safe mode and the desktop came on fine. So im not sure whats wrong now.

ps. i also tried using the task manager to run explorer but i got nothing when i tried.
 
It is possible that the O/S is now corrupted. Usually, you can fix about anything but sometimes it just makes sense to backup, wipe the partition and start over. It might take less time. Personally, it is what I would do.
 
im really leaning toward starting over, but i'm not sure if i can, I dont know if my computer came with an xp disc or not. Also, it would be nice if my computer recognized my hard drives so i could make sure i have everything backed up.
 
Last edited:
If you don't have an O/S or recovery disk then starting over wouldn't be the right approach. Perhaps you can get one.
 
You must log in or register to reply here.
Back
Top