4gb ram Problem Vista 32 bit Wont boot

Hey,
I got a Toshiba Qosmio f40. I have 2gb of ram that came with the laptop standard and i wanted to bump it up to 4gb of ram. When I take the old stuff out and put the new stuff in it runs BIOs and then goes to a black screen with a blinking cursor in the upper left hand corner...if i open the boot menu it shows 4098 mb of ram but it wont boot the computer I know its the right ram because i got it from Crucial and i registered my comp and they said this is the ram for my computer...
Any tips?
 
Can you put the old memory back in and have it work like it used to? If so, the problem has to be the memory. there's no way around it. the memory that you got is probably bad. Besides, it's POSSIBLE that you might need a BIOS flash for it to support that memory. I would call Crucial and see what they say about it.
 
Leave only 2GB in the computer, Turn it on, Make sure you have all the updates for Vista and patches. Then put the 4GB in ;)
 
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