You may have installed the single stick in the wrong slot like #1 instead of #0 or B instead of A depending on how the slots are identified and how many. Most systems require one specific dimm slot be populated if only one dimm is installed.
Is that the HP model in your sig or a different system altogether? The support site generally provides an online manual and likely quick setup guide with photos that will show just how memory should be installed for a particular model.
will 2 of these work?
http://www.newegg.com/Product/Product.aspx?Item=N82E16820141302