alot of trouble

S

scotia

New Member
my computer starts up very slow (its not spyware unless adaware misses it)
nothing is in msconfig
aftre it finally starts it gets to the desktop but nothing load no icons no toolbar the only that works is task manager. with tm it is the only way i can get around my computer please help me get back my computer
 
Well i would think that you would need to reinstall windows but if you have lost the disk.... maybe you could try something like norton utilities to clean up the file and dll system and fix problems or if you have xp you could try a system restore?
 
Sounds like a piece of spyware/adware that could be causing the no icon thing, I've seen it in a few computers. Check out www.webroot.com and download the trial of SpySweeper and install it and run it in safe mode, it should be able to find it. (Even though some people say spyspweeper ain't that great I find it does a nice job of finding what it needs to find.)
 
Taskmanager

Are you able to bring up taskmanager (ctrl-alt-del)?
Try running explorer.exe if you can bring up taskmanager (file/run)
Could be registry corruption... a repair install of XP might work. Or, see if you can do a system restore to an earlier date... altho I am skeptical it will work either...

try running
c:\windows\system32\restore\rstrui.exe
to see if it brings up system restore.
 
if you have lost you cd but have a valid product key and what have you, i think (and i stress the word think) that you can ask for a replacement cd from microsoft, and they should not charge you. I mean its not the cd that cost them the money. You may need you product key and stuff but you can get all that with regedit which you load from task manager.

It may not solve your problem, but it is useful to have the cd.
its not spyware unless adaware misses it
Click to expand...
One antispyware app is not enough you need to use all the oes you can get your hands on. Try useing HiJack This and post your log here, we'll clear the question up once and for all.
 
nothing is in msconfig
Click to expand...
That would be a bad thing.

aftre it finally starts it gets to the desktop but nothing load no icons no toolbar the only that works is task manager.
Click to expand...
Either thats a bad thing or you just need to readjust your desktop settings (display properties --> desktop tab)
 
Logfile of HijackThis v1.99.1
Scan saved at 4:16:12 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\Personal Firewall\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\Personal Firewall\MpfAgent.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\America Online 9.0d\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\Briefcase\spyware\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\Star Downloader\SDIEInt.dll
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm
O9 - Extra button: (no name) - CmdMapping|{000007C6-17DF-4438-92A4-DE5537471BA3} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{27AB3B00-C6B2-43F8-8F20-C134FD989241}: NameServer = 205.188.146.145
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\Personal Firewall\MPFSERVICE.exe

there is the hjt log

in msconfig sorry for the confusion i meant spyware related

how is linux is it almost the same as windows?

ill try using spy sweeper
 
i cant download the trial of webroot or norton because the files are to big and my computer cant finr the host
 
if you have no Windows XP cd, try to change your OS to linux and download it in www.linuxISO.org, it's free!!!
Click to expand...

Unless he/she knows somthing about linux that can be more complicated. Just think of all the different distros there are available that causes confusion and Linux can be very different and not necesarily as friendly as Windows (Winblows for linux lovers) :). I'm familier with linux as well as use windows.

no i dont have it anymore i dont know whhappened to it is that the only thing i can do?
Click to expand...

I guard my important software with my life and the operating system is pretty important ;). I honestly think you should just replace that windows xp with another as it is pretty important to have on hand and it would save you allot of hassle in this case just to reinstal windows.
 
Last edited:
Praetor said:
Either thats a bad thing or you just need to readjust your desktop settings (display properties --> desktop tab)
Click to expand...
I believe this might solve your icon problem:
-Right Click On Your Desktop
-Click Arrange Icons By
-See If ' Show Desktop Icons ' Is Checked, If Not, Check It!
That may solve that problem.


Now about the spyware tools, try the following programs (this is my team):
-HiJack This
-Ad Aware SE
-Microsoft Anti-Spyware (Just No Security Agent, Live Protection Thing)
-Spybot Search & Destroy
-Web Root Spy Sweeper (You Can Download The Demo Version, That Should Do It For You)
 
i cant download the trial of webroot or norton because the files are to big and my computer cant finr the host
Click to expand...
If http://www.webroot.com/ does not work (meaning can't find host or the like) then it's something messed up with your internet DNS OR there is a piece of spyware overiding the direction of where IE (or your browser) is going when you put in an address.
 
i downloaded the hosts and tried both of the other but I got an error on panda and the other one just a box with a red x appers
 
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