any program on vista that checks pc to make sure it's working properly?

F

fastforded

New Member
any program on vista that checks pc to make sure it's working properly?

mine keeps crashing to blue screen with error messages?

hp a6150y

hp wants to recover to fact settings/config...............

thanks, p
 
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Yes there are programs like System Mechanic and such that may work but most aren't any good. The better what is to post your blue screen error code and someone (myself or others) will be happy to help you here. Your absolutly right not doing a factory restore, there is only a 50/50 chance it would work and it would likely erase all your data in the process.
 
lawson_jl said:
Yes there are programs like System Mechanic and such that may work but most aren't any good. The better what is to post your blue screen error code and someone (myself or others) will be happy to help you here. Your absolutly right not doing a factory restore, there is only a 50/50 chance it would work and it would likely erase all your data in the process.
Click to expand...

i thought there was an internal(embedded)program in vista (control panel???) that checks system for error?

can you explain 50/50 chance? i thought it restored everything and got rid of ALL VIRUSES?

the error messages flash so fast......blue screen.....how i get them?

thanks, hp REALLY messing me up.....recovered 5-6x already in last year for errors
 
Vista does have the Reliability Monitor and System log files can be of great help tracking down random BSODs for an experienced tech. If you've had to recover the system that many times you likely have a hardware (or driver) issue.

A virus can also cause a BSOD but I doubt you have gotten that many virus/spyware infections and that bad of a virus/spyware infection 5 or 6 times in one year but it has happened. You would notice other signs as well, like pop ups, slowness, lots of processes running, your AV software would likey have a lot of pop ups as well. Have you had any of this?

As to the restore getting rid of virus the answear is no it may not. Depending on how the restore is done it likely won't. The HP resore that saves all the data from your PC and puts it in a back up folder doesn't or if your restore partition itself gets infected. I'm seeing a lot more people with infected restore partitions that are useless since they are so full or virus/spyware. I have to delete them and restore the computer from a disc. I hate it when a company does not include an actual Windows install disc with a PC purchase. The whole restore disc thing is pointless too unless the company includes them.

To see the BSOD you need to disable the automic restart on BSOD. You can do this by going to the Control Panel > System and Security > System. Clicked Advanced system settings on the left hand side. System Properties will pop up. Click the Advanced Tab > Click Settings under Startup and Recovery. Uncheck the box next to Automaticly restart unser system failure. The machine will no longer reboot automically rest on a crash now so you can see and right down the error message and code. Post that up and we can help you more.
 
lawson_jl said:
Vista does have the Reliability Monitor and System log files can be of great help tracking down random BSODs for an experienced tech. If you've had to recover the system that many times you likely have a hardware (or driver) issue.

A virus can also cause a BSOD but I doubt you have gotten that many virus/spyware infections and that bad of a virus/spyware infection 5 or 6 times in one year but it has happened. You would notice other signs as well, like pop ups, slowness, lots of processes running, your AV software would likey have a lot of pop ups as well. Have you had any of this?

As to the restore getting rid of virus the answear is no it may not. Depending on how the restore is done it likely won't. The HP resore that saves all the data from your PC and puts it in a back up folder doesn't or if your restore partition itself gets infected. I'm seeing a lot more people with infected restore partitions that are useless since they are so full or virus/spyware. I have to delete them and restore the computer from a disc. I hate it when a company does not include an actual Windows install disc with a PC purchase. The whole restore disc thing is pointless too unless the company includes them.

To see the BSOD you need to disable the automic restart on BSOD. You can do this by going to the Control Panel > System and Security > System. Clicked Advanced system settings on the left hand side. System Properties will pop up. Click the Advanced Tab > Click Settings under Startup and Recovery. Uncheck the box next to Automaticly restart unser system failure. The machine will no longer reboot automically rest on a crash now so you can see and right down the error message and code. Post that up and we can help you more.
Click to expand...

i understand, it restores from partition which could be infected. use discs. hp sent me the following:

"Dear Paul,


HP Technical support


Thank you for contacting HP Total Care.

This e-mail is a follow-up of incident 657908 dated 07/04/2009, with Nirupama.

We apologize we were unable to continue troubleshooting the issue as the chat was disconnected and the session was lost. We regret for any inconvenience this has caused.

Paul, as the data is stored in the G-drive you can format your PC but you should not format your PC using recovery discs.

After performing the data will be lost in the C-drive.

If you would like to continue troubleshooting on the chat line, please visit the following Web site and open a new chat session:

http://www.hp.com/support/chat

We are here 24 hours a day and 7 days a week. We look forward to hearing from you and hope to be of future assistance.

If you still have problems connecting to a Chat session, you can contact us via e-mail using the following Web site:

http://welcome.hp.com/country/us/en/contact/email_1.html

Follow the on-screen prompts to navigate to the E-mail form and enter your information.

If you are still unable to view the messages either in Chat or Email, we recommend you to contact our HP Toll Free at the following number. 1-800-474-6836 (1-800-HPINVENT)

NOTE: Please do not reply to this e-mail as the source inbox is not monitored."

ARENT THEY SAYING DO NOT USE THE RECOVERY DISCS? WHY? im CONFUSED NOW, MORE THAN BEFORE......
 
Here's the problem with doing the restore. You just keep setting it back up for failure. Your restoring it back to facotory settings and doing all the same things you have done before and it always has the same outcome. You very likely have a bad piece of hardware! I can't stress that enough. You NEED to post the BSOD error code your are getting. Restore if you want but you will be right back here again in no time. If you have a repartition that is good you should you it to do a restore if that is the fix. A restore IS NOT the fix in your case.
 
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