Are they the only ones to replace my parts?

[danyopizzle]

Im thinking about getting an alienware laptop, dell is the creator of the alienware, and i know that with having dell the only possible way to fix your computer is through dell. Is it the same way with alienware?

 

[Vipernitrox]

alienware is a separate company that's owned by Dell.
They recently bought it (about 1 or 2 years ago).

All repairs are going through alienware, Dell has nothing to do with the aftersales.

 

[Kesava]

i think he means like is alienware the same in that they are the only ones to service their products, not can dell service alienware.

but yeah.