Asus X540SA can't log in

celina728

Member
I have an Asus X540SA with Win 10. when I turn it on the home screen shows enter password. I enter my password and it says " The password is incorrect try again". Have tried my password several different times, same thing happens. If I hit reset password a white box pops up that says:

No Drive
This feature requires removable media, such as a USB flash drive.
Please connect a USB flash drive and try again.

What can I do to get it to recognize my password?
 
Top