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NLAlston

NLAlston

Member
I very recently had my computer reformatted/reloaded (with WinXP Home), due to problems that I didn't know how to otherwise correct. Everything was running along just fine.....until a short while back. I attempted to locate a program that is on my computer, but wasn't showing, so I went to Start>Search and found nothing more than a blank screen with the little dog sitting on the lower left side. I exited out, restarted the computer and went back to try the same thing again. Same situation.

I also tried to setup a password on my computer and, when I went to Start>Control Panel>User Accounts, I found the same problem there. Below, is a screenshot.



Does anyone know what might be happening here? and how I can correct it without formatting/reloading again?
 
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was it really reformatted?

Open up your task manager, hit the processes tab and expand it so all of them can be seen, then post that screen shot.

You may also try repairing windows by booting off the XP cd. When it sees a windows installation it will ask if you want to repair it or install fresh. Do the repair and see if it works.
 
Praetor said:
Do you get anything when you do Start --> Run --> lusrmgr.msc? :)
Click to expand...

Praetor,

This is what I got when I did as you suggested:



Vortmax mentioned about my going tot he 'TaskManager' but (and, again, excuse my naivety) I don't know how to get there. He also wanted to know if the computer was REALLY formatted. All I know is that I paid Circuit City nearly $65 for the procedure. I also don't have an OS (XP) as my system came with combined system restoration disk - which failed to help me at all.
 
they charge $65 for that? I'm in the wrong buissness.

task manager can be reached with ctrl+alt+delete

do you have the system restore disk? have you tried to restore it yourself? I'm wondering if CC has some sort of warentee on the format. It's technically an unsucsessful install....so you might give them a call
 
vortmax said:
they charge $65 for that? I'm in the wrong buissness.
Click to expand...

Yep...$59 + tax (a crying shame). The bad thing about it is that I will have to travel that route each & every time that I encounter such a problem - and pay that very same amount. I had made copies of the System restoration features which were preloaded on my "D" drive, but they have served to do ABSOLUTELY NOTHING for me. I had also hoped that I could contact the manufacturer (HP) and request a dedicated OS disk, but have been informed that this would most definitely NOT happen. The only other thing that I can do is to purchase the full blown XP OS - which would translate into a much heftier out-of-pocket expense than I could possibly handle, at this time. Besides - it shouldn't even have to come to this. I previously had a very problematic relationship with our old Gateway computer, but it DID come with a Windows98 disk - AND a very easy capability for Formatting the computer.
 
vortmax said:
was it really reformatted?

Open up your task manager, hit the processes tab and expand it so all of them can be seen, then post that screen shot.
Click to expand...

Vortmax,

Thanks for the instruction, into this. I had done the Control+Alt+Delete numerous times - and never focused on what that area was called :) . At any rate, here is a screenshot of what came up:

mwsnap0061dv.jpg
 
you don't have the system restore files on the drive but do you have the system restore disk?

Also, do you happen to be going to a university?
 
vortmax said:
you don't have the system restore files on the drive but do you have the system restore disk?
Click to expand...

Vortmax,

I wasn't really able to, successfully, make a back-up set of the System restoration Disks. I don't know what went wrong....just that they never worked. So I tossed them out. My brother happens to have the later model of my unit (his is the HP Pavilion a819n), and he is encountering a problem with his also. He wishes to format his computer due to a few highly resistant viruses that he can't, otherwise, wipe out. He wasn't able to make a set of restoration disks either, and made a call to HP, last night, by which to discuss the issue. He had asked for a set of those disks from them, but they (wouldn't you know it) declined - advising him to try, try again. Needless to say, neither of us will take that same computer-purchasing route again.
 
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