Blue Screen Crash Dump

andrewcjduong

New Member
Just purchased this computer on boxing day so it wasn't long ago, been having problems with it alot already. Its an HP a6650f (i know, hp sucks, it was cheap though...) AMD Phenom x4 9550, 6gb ram, 500gb seagate sata hard drive.

I purchased it from futureshop and had it sent back already because all my usb ports randomly stopped working, they said it was the hard drive issue so they replaced the hard drive.

Now im getting blue screens everyday, crash dump and whatever. I never read it, just turn off my computer and back on. I have a feeling its either the RAM or the motherboard. Any comments can help me out here. I'm relying on my Asus laptop and its doing better then this new hp junk.
 

Thanks for this. Just curious, is there any full system diagnostic program that i can use. I remember when i co-op'ed for building systems we were given a software that would test out all the hardware and push everything to its full potential

EDIT: Also, the system shouldn't have anything wrong with the drivers since the computer was reinstalled and everything and i just recieved the computer today from futureshop. the first startup and a blue screen came up. kinda lame.
 
If it's still under warranty, send it in. You can actually void your warranty by trying to fix certain things or using certain programs, there are also some places that will void your warranty just for opening the tower. There's not a program that I'm aware of that will test your whole system but there are 3rd party programs that will test your HDD and RAM. There's also programs like Prime95 that are used for checking stability when overclocking by putting your CPU and RAM through a constant full load to check the breaking point.
 
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