Blue Screen Crash

L

luismanrara

New Member
My 1 month old computer is crashing when I watch videos on YouTube (it happens on Chrome and on Microsoft Edge) it all started yesterday. I can watch Vimeo or 4k movies in my PC all day, I've run CinebenchR23 for 10 minutes a couple of times and all is stable, I edited some 4k videos yesterday and all is good as well. I ran windows memory Diagnostics and it came up good. The hardware all seems to have the latest updates, I also disabled hardware Acceleration. Attached is the blue screen code.

What steps should I take next?

MSI GTX 1050 TI 4GT OC
AMD Ryzen 9 3900X
Corsair Vengeance 32 GB 2x16 DDR4 3200
Samsung 970 Evo Plus SSD 1 TB
Asus Rog Strix X570-E ATX Motherboard
Corsair RM-750 - PSU
 

Attachments

  • Blue Screen.jpg
    Blue Screen.jpg
    343.6 KB · Views: 5
Last edited:
First I would go to Nvidia and download and install the newest drivers for the 1050ti. That's the most common problem when crashing with video issues.
 
Navigate to C:\windows\minidump
Zip up the file in there and attach it here.
 
That is referencing an issue with the realtek network driver. Go into device manager, expand network adapters. right click on the realtek entry and click on properties, click on the driver tab. What is the driver date provided and what version?
 
Link works fine for me. Try this link and then click on the realtek lan

rog.asus.com

ROG Strix X570-E Gaming | Motherboards | ROG United States

AMD Ryzen 3000 series ATX motherboard with Aura Sync, WiFi 6(802.11ax), 2.5G LAN, Intel 1G LAN, Dual PCIe 4.0 M.2 with heatsinks, SupremeFX and USB 3.2 Gen 2
rog.asus.com rog.asus.com

Its possible you can't access the site do to where you live, especially if you are out of the country of USA.
 
You must log in or register to reply here.
Back
Top