Blue Screen of Death - Could Use Your Help

[ruanddu]

Hello,

Running XP on my desktop computer and have been having issues with BSOD's the past few months. Could you please take a look at the log below from the past month and let me if there is anything I can do to fix the problems? Thanks so much.

==================================================
Dump File : Mini011012-01.dmp
Crash Time : 1/10/2012 8:41:01 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x20707255
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x806e9d24
Caused By Driver : hal.dll
Caused By Address : hal.dll+4d24
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+4d24
Stack Address 1 : ohci1394.sys+2cbb
Stack Address 2 : ntoskrnl.exe+1920d
Stack Address 3 : ohci1394.sys+344c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini011012-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini010112-01.dmp
Crash Time : 1/1/2012 12:51:57 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x0000004c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x806e7a16
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a16
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+2a16
Stack Address 1 : avgtdix.sys+503b
Stack Address 2 : avgtdix.sys+5bb3
Stack Address 3 : avgtdix.sys+10e9
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini010112-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini121811-01.dmp
Crash Time : 12/18/2011 6:47:49 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x6d665352
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x806e9d24
Caused By Driver : hal.dll
Caused By Address : hal.dll+4d24
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+4d24
Stack Address 1 : ohci1394.sys+2cbb
Stack Address 2 : ntoskrnl.exe+1920d
Stack Address 3 : ohci1394.sys+344c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini121811-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

 

[driverdj2000]

Usual cause: Drivers are using improper memory addresses

hers some info on it, all your bSOD's are releated as in the stop code is the same

http://technet.microsoft.com/en-us/library/cc785339(WS.10).aspx#BKMK_6

i would suggest updating your drivers and see how it goes.

 

[ruanddu]

Thanks for the response. Here's an amateur question - what's the easiest way to update my drivers? I have a custom built computer that a friend built for me...do I look up the drivers by searching the Motherboard model #? Or, can I go into Device Manager and choose "update driver"?

Thanks much.

 

[johnb35]

I thought we went over this in your other thread? 2 of those refer to the firewire driver and the other one refers to AVG antivirurs. Get rid of AVG and install AVAST and one will go away. The other one, update the firewire driver, if possible. If not, use different software. Could be the program itself causing the firewire issue. Is there an update available for the program you use?

 

[ruanddu]

Thanks for the response.

I got rid of AVG and installed Avast. Didn't realize it was a trial version but might be worth it to purchase. Which version do you have?

 

[johnb35]

All you need to do is register it with a name and email address and you will get updates for a full year, at the end of the year you just reregister to get the updates. When you load avast, on the main screen you should see where it says register.