Blue Screen of Death Help!

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dangerousmovingunit

New Member
My computer fairly new about 2 years old and it is a vista and i did not change any hardware since the beginning, i reinstalled my vista and i still get the blue screen of death..my computer gave me this report:

Problem signature:
Problem Event Name: BlueScreen
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000003
BCP2: 82988B58
BCP3: 82988B48
BCP4: 82988B48

Files that help describe the problem:
C:\Windows\Minidump\072909-20436-01.dmp
C:\Users\\AppData\Local\Temp\WER-32838-0.sysdata.xml

please help
 
I solved my blue screen problem! I was running Norton 2007 Internet Security software -- I upgraded to Norton 2008 and the problem stopped. The whole problem was in the anti-virus software, for me, anyway. I have not had a blue screen crash since I upgraded the Norton package (2 months).
 
mtb211 said:
I solved my blue screen problem! I was running Norton 2007 Internet Security software -- I upgraded to Norton 2008 and the problem stopped. The whole problem was in the anti-virus software, for me, anyway. I have not had a blue screen crash since I upgraded the Norton package (2 months).
Click to expand...

y would nortan do that? do yo mean they wanted you to buy it, or else?
 
sorryi meant to put quotes on that, thats what some kid said, norton caused it... Ive had many issues with vista, my guess is somethign you installed is messing with it, happened to me while I was in germany, alcohol 120 was causing it, I downloaded the wrong version
 
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