blue screen of death of new machine

johnb35

Administrator
Staff member
Look under system properties. Right click on computer, click on properties. Look on the general tab and see what it shows for memory. If it shows 2gb of ram, then you are fine. If it shows less than that. then most likely the balance is being used for the onboard video and should be disabled in the bios.
 

lihsusramuk

New Member
i know i have full 2 gb ram available bcoz i use graphics card , my post was to clear OxfordPCRepairs's doubt.
by the way my system is currently running fine the only change i did since the last bsod is that i changed my power cable for psu.
 

lihsusramuk

New Member
so after two days of good working today i got this bsod during the shut down of the system.


==================================================
Dump File : Mini030812-01.dmp
Crash Time : 3/8/2012 9:13:57 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x09a78a34
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x80703a16
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a16
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Crash Address : hal.dll+2a16
Stack Address 1 : Ntfs.sys+8c9
Stack Address 2 : Ntfs.sys+45829
Stack Address 3 : Ntfs.sys+45924
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================
 

cobrahead

New Member
so after two days of good working today i got this bsod during the shut down of the system.


==================================================
Dump File : Mini030812-01.dmp
Crash Time : 3/8/2012 9:13:57 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x09a78a34
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x80703a16
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a16
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Crash Address : hal.dll+2a16
Stack Address 1 : Ntfs.sys+8c9
Stack Address 2 : Ntfs.sys+45829
Stack Address 3 : Ntfs.sys+45924
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================



after a good fresh Install it turn to BSOD again? something wrong with it, tell the computer shop to troubleshoot the problem again, since it only past two days


mel
 

OxfordPCRepairs

New Member
Going right back to the start of the post you say this is a relatively new system , did you buy the rig from the shop that has been replacing all the new components you've replaced, or are you buying from another shop , you also state that the shop installed windows without problem , did you see them install , as they could just have put in a cloned drive , and not actually installed windows , which would then lead me to believe ,
1 the drive is cloned easily checked if you go into windows folder right click properties and look at date of install
2 The shop is selling bad components or used

The last BSOD refers to Hal.dll which is a system file if that is corrupt it could be a corrupt sector on the drive .

Also bear in mind if a component is new doesn't mean it is viable , To be honest if i install windows on a PC and it doesn't install after the third try its normally a defective hdd
 

MMM

New Member
4 issues that can cause BOSD, Memory, video card or CPU compatibility issues....
Dodgy Drivers is another one.....

As OxfordPCRepairs mentioned it can be corrupt files or sectors on Hard drive and my money is on the Hard Drive being the culprit.
 
Last edited:

lihsusramuk

New Member
ye i was present there when the guy installed windows and no problems occured so im confused here.
also right now my machine is running fine but twice i got bsod when the system was shutting down(after i turn off ) ,the first bsod is in previous post and the second one is :
==================================================
Dump File : Mini030812-02.dmp
Crash Time : 3/8/2012 1:54:11 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf77f8e3b
Parameter 3 : 0x98322af8
Parameter 4 : 0x00000000
Caused By Driver : Npfs.SYS
Caused By Address : Npfs.SYS+1e3b
File Description : NPFS Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Crash Address : Npfs.SYS+1e3b
Stack Address 1 : Npfs.SYS+5f06
Stack Address 2 : Npfs.SYS+5ce1
Stack Address 3 : Npfs.SYS+5de1
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030812-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

the problem is that the system doesnt show any problems when i took it to the computer shop.
 
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