Blue Screen, windows doesn't start

Twinbird24

Twinbird24

Member
Windows XP updates were being downloaded for a laptop, but the laptop had to be disconnected form the internet and shutdown. On next reboot, before loading the desktop, I entered the password and continued. The desktop did not load, only the background image, the intro sound could also be heard, but that's as far as it got.
A message also came up: Explorer.EXE - Ordinal Not Found: "The ordinal 421 could not be located in the dynamic link library urlmon.dll."

I tried booting from the XP reinstallation CD but I just get a blue screen with the error message:

STOP: 0x0000007E (0xC0000005, 0xF748E0BF, 0xF78D9F08)
pci.sys - Address F748E0BF base at F7487000

Any help on how to fix this?
Thanks!
 
I would just re-install the operating system again from boot and see if you still experience the same problems. Could of just been a dodgy or corrupt install.
 
Thanks for all the replies.

Is there anyway to solve this without losing data (If safe mode doesn't work)? The laptop was working just fine before.
 
Your laptop is not the problem, Windows is corrupted.
Normaly you repair this by restoring an image, but you don't have that.
If I tell users to have a backup-system, they always laugh at me, they tell me sometimes "I never had a malware in my life, why would I need a backup."

In such situation you can only repair this via CD's.
Maybe a partition manager on CD, to repair partitions, but you probably don't have that either.
Another kind of boot CD like BartPE, I really don't know.

I knew ahead that these things could happen, so I took my precautions, before it happened.
Maybe JohnB can help you, he knows ALOT MORE than me. I know things, but not everything.

Right now you are learning it the hard way, like many users do.
 
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Before formatting your hard drive, take a backup of data, otherwise you need to go for third party tool to recover your lost data. A few days back, i also lost all my data then i used Stellar windows data recovery software. Its shows you thr preview of data after scanning the hard drive.
 
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