blue screen

JareeB

Active Member
just got a blue screen when trying to upload a video to youtube

BCCode : f4 BCP1 : 00000003 BCP2 : 8977E900 BCP3 : 8977EA74
BCP4 : 805D297E OSVer : 5_1_2600 SP : 3_0 Product : 256_1

thats the error code
 
Hi

The issue might be that your system installed Windows updates in Background
and it is not installed properly

Try to boot into safe mode and perform System restore

1. If the system is already turned off, power it on.
2. If the system is already on, shutdown the system normally, wait 30 seconds, then power it back on.
3. Begin tapping the F8 key every few seconds as the system boots up until the screen offering the Safe Mode option appears.
4. Use the arrow keys to highlight Safe Mode and press the Enter key.
5. On the log in screen log in as Administrator, the system will now boot into Safe Mode.


When we are on the desktop
*

Open System Restore by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore.* Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
okay but i dont want to lose anyfiles and do you want me to send you my minidump
 
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