Blue Screen

eddie57

eddie57

Member
Hi,

My grandson's PC has some issues. When starting it up it gets this blue screen and mentions "unmountable_boot_volume". Anyone know what might be wrong?

Thanks

Eddie
 
johnb35 said:
The hard drive has errors on it. What brand of hard drive is it? You'll need to run the drive manufacturers diagnostic test to fix the errors.

http://www.computerforum.com/211596-list-hard-drive-diagnostic-utilities-test-your-drive.html
Click to expand...

Do I startup the PC in Safemode with networking and download the following


http://www.seagate.com/support/downloads/seatools/
(SeaTools for Windows /The quick diagnostic tool that checks the health of your drive. )

and then run the diagnostic tool? thanks
 
It won't boot in safe mode either. You will have to either make a bootable cd or slave the drive in another system and use seatools for windows.
 
Download seatools for dos iso. Burn the iso file to a cd and then boot to the cd on machine. Run the long test, will take an hour or so. Or put the drive in another system and download and run seatools for windows.
 
johnb35 said:
Download seatools for dos iso. Burn the iso file to a cd and then boot to the cd on machine. Run the long test, will take an hour or so. Or put the drive in another system and download and run seatools for windows.
Click to expand...

thanks buddy! I am going to bed. Tired. Will give it a shot 2morrow.
 
DOS Seatools

johnb35 said:
Download seatools for dos iso. Burn the iso file to a cd and then boot to the cd on machine. Run the long test, will take an hour or so. Or put the drive in another system and download and run seatools for windows.
Click to expand...

I am about to run the dos seatools utility. If given the option to repair errors I assume I should say "Yes"? Thanks


Eddie
 
At the end of the test it should tell you what was wrong and if it was able to fix it or not.
 
Results

johnb35 said:
At the end of the test it should tell you what was wrong and if it was able to fix it or not.
Click to expand...

I ran the dos seatools program numerous times and it kept finding bad sectors. The test would onlyr run for about 5 to 10 minutes and I would chose the "repair" options. After running the program about 10 times it gave me the following message "the driver is not responding to commands. Check cables and driver power connections. Long test failed. Sector Repair Failure. Repair was unseccessful on the hard drive." I ran seatools a couple of more times with the same result and message. I guess I have a "Bad" hard drive. What is your recommendation? A new hard drive? Thanks

Eddie
 
You will need to determine if its a sata or ide drive and get one that matches. If it requires the wide flat ribbon cable the. It's an ide drive. If it has the smaller cable then its sata.
 
johnb35 said:
You will need to determine if its a sata or ide drive and get one that matches. If it requires the wide flat ribbon cable the. It's an ide drive. If it has the smaller cable then its sata.
Click to expand...

From your description is sounds like a SATA. The connection cord running from the mother board that plugs into the hard drive is around 1/2" wide, while the power source connection is about 1" wide. SATA right?

Thanks
 
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