Blue Screen

B

BlueScreen

New Member
Hello,

I've been dealing with a bluescreen that seems to be triggered whenever I try to record system audio and video simultaneously. I would be extremely thankful if you would take the time to read this text that is associated with the crashes and perhaps give me some idea of what the root of the problem may be. Thanks for your time. Apologies in adv for the large wall of text...these screens have been happening for a while now.
(Text from BlueScreenView):
==================================================
Dump File : 051713-33009-01.dmp
Crash Time : 5/17/2013 9:09:58 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d8d038
Parameter 3 : 00000000`b6004000
Parameter 4 : 00000000`d5000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\051713-33009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 051013-8221-01.dmp
Crash Time : 5/10/2013 9:20:12 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d93038
Parameter 3 : 00000000`b65ac000
Parameter 4 : 00000000`00000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\051013-8221-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 050413-8502-01.dmp
Crash Time : 5/4/2013 3:28:46 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06cb2038
Parameter 3 : 00000000`b65ac000
Parameter 4 : 00000000`00000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\050413-8502-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 050313-8486-01.dmp
Crash Time : 5/3/2013 11:39:48 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06cb5038
Parameter 3 : 00000000`b60cc000
Parameter 4 : 00000000`00000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\050313-8486-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 042013-9672-01.dmp
Crash Time : 4/20/2013 1:45:49 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06cb2038
Parameter 3 : 00000000`b631a000
Parameter 4 : 00000000`6f000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\042013-9672-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 041313-9500-01.dmp
Crash Time : 4/13/2013 7:02:32 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d7f038
Parameter 3 : 00000000`b6004000
Parameter 4 : 00000000`2a000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\041313-9500-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 041313-9531-01.dmp
Crash Time : 4/13/2013 2:58:28 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d8d038
Parameter 3 : 00000000`b6004000
Parameter 4 : 00000000`2a000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\041313-9531-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 040513-8392-01.dmp
Crash Time : 4/5/2013 12:59:36 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d97038
Parameter 3 : 00000000`b65aa000
Parameter 4 : 00000000`41000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\040513-8392-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 022813-9406-01.dmp
Crash Time : 3/1/2013 12:05:38 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d6d038
Parameter 3 : 00000000`b6172000
Parameter 4 : 00000000`e6000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022813-9406-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 022413-8517-01.dmp
Crash Time : 2/24/2013 12:10:14 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06ce4038
Parameter 3 : 00000000`b40ca000
Parameter 4 : 00000000`4b000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022413-8517-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 022213-8595-01.dmp
Crash Time : 2/22/2013 9:46:36 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06cfe038
Parameter 3 : 00000000`b62aa000
Parameter 4 : 00000000`2a000145
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022213-8595-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 021913-8626-01.dmp
Crash Time : 2/19/2013 9:45:34 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d93038
Parameter 3 : 00000000`f44b2000
Parameter 4 : 00000000`04000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021913-8626-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 021913-8361-01.dmp
Crash Time : 2/19/2013 3:51:07 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d94038
Parameter 3 : 00000000`b619a000
Parameter 4 : 00000000`00000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021913-8361-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 021513-8455-01.dmp
Crash Time : 2/15/2013 8:54:58 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06c4c038
Parameter 3 : 00000000`b419a000
Parameter 4 : 00000000`16000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021513-8455-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 021213-9765-01.dmp
Crash Time : 2/12/2013 4:48:43 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06c7f038
Parameter 3 : 00000000`b6222000
Parameter 4 : 00000000`5d000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021213-9765-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 021113-20358-01.dmp
Crash Time : 2/11/2013 9:04:35 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06d98038
Parameter 3 : 00000000`b619a000
Parameter 4 : 00000000`00000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021113-20358-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 020213-8221-01.dmp
Crash Time : 2/2/2013 9:27:45 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06cdd038
Parameter 3 : 00000000`b6002000
Parameter 4 : 00000000`7d000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020213-8221-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================
 
Stop code 124 is a general hardware failure. Zip up the following file and attach it to your next post.

C:\windows\Minidump\051713-33009-01.dmp

Your last bluescreen was on 5-17. Have you not used it since then?
 
Sorry for the late reply, just got back from the store.

It lists amd processor as the issue but it also lists audiodg.exe as the fault process.

You might want to try updating your sound drivers and see if it changes anything, might not. Otherwise, you might want to try a reinstall of windows to see if anything changes as well.
 
Thanks,
I've tried full system restores in the past, and they didn't fix the problem. I'll definitely look into updating the sound drivers. I had updated the graphics drivers a while back but didn't even think about checking the sound. Thanks for your time :)
 
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