Blue screen

[Pupsyd]

I am French and I speak little English .. But I need your help please

So here on my pc I update the processors my pc (G860 -> I5.3570K) and since then I have blues screen has now .. (Never happened in games or net) always when I am away and I download or install .. The blue screen appears only during standby

This report screen view



==================================================
Dump File : 080814-17955-01.dmp
Crash Time : 08/08/2014 14:50:00
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff8a0`00334a08
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`026bd25b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080814-17955-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 303*225
Dump File Time : 08/08/2014 15:03:30
==================================================

 

[johnb35]

Please zip up the following file and attach it to your next reply.

C:\Windows\Minidump\080814-17955-01.dmp

 

[Pupsyd]

Here I hope that's good

 

[johnb35]

Ok, not getting any specific driver issue. It still could be a driver issue though. Have you ever tested your memory with the program called Memtest? I would suggest starting with that and see what the results are.

Create the memtest bootable cd here.

http://www.memtest86.com/downloads/memtest86-iso.zip

Unzip it and burn the image to a cd and then boot to it and it will automatically start testing the ram.

 

[Pupsyd]

I already did a memtest, there is no error

 

[johnb35]

Then the next step would be to update all your drivers.

Video
Ethernet
Chipset
Sound

Do you have a store bought computer or a custom built pc? Model number of pc or motherboard would help.

 

[Pupsyd]

It is a custom pc

MSI B75MA e33
I5-3570k
MSI gt 640
8gb Transcend
supply LDLC BG-500 Quality Select 80PLUS Bronze

 

[johnb35]

Do you know what bios revision is installed?

 

[Pupsyd]

I have set the bios days before instalation CPU
version 1.70

 

[johnb35]

According to msi the only bios version they list is 1.0

http://us.msi.com/support/mb/B75MAE33.html#down-bios

The only other thing I can think of is that when you switched out cpu's, you must have knocked something loose inside your case. Try removing and reinserting your video card and memory and see if there is any difference.

 

[Pupsyd]

Yet the live update told me that the bios version is good to 1.70

 

[Pupsyd]

I'm in France may be we do not have the same update

 

[Okedokey]

Update your chipsets at intel.

 

[Pupsyd]

How to update chipset?

 

[Okedokey]

Download and install this:http://download.msi.com/dvr_exe/intel_chipset_7_mb.zip
Restart.
Download and install Java updates here http://java.com/en/download/index.jsp
Go here and scan and download to your desktop anything requiring updates.
Install each update individually, restarting after each.

 

[Pupsyd]

Everything is within update

 

[Pupsyd]

No one has idea? ..

 

[johnb35]

It may help to reinstall windows. Other than doing that, I don't know what to tell you as the bluescreen isn't giving us enough information.

 

[Pupsyd]

Okay, but I have already redo several times .. My CD can he have a problem? the processor?

 

[johnb35]

So you have reinstalled windows since you replaced the processor?