The script went back and forth something like this...
"tech support" : May I have your service tag number?
A: I don't have one
"tech support" : It should be on the white bootup screen
A: You mean the one that is displayed for about a half a second before windows starts?
"tech support" : Yes that one
A: It's not there either
"tech support" : I need the service tag number
A: Can't I just give you the serial number or something?
"tech support" : It doesn't work that way, Unless you have a service tag I can't help you:
A: What part of "I don't have a service tag" don't you understand?
"tech support" : 'click'
Sound familiar to anyone?
Anybody want a (slightly) functional laptop???