Broken Graphics Card or Computer??

E

EuanB

New Member
Hi there, the problem is that I can't play any type of movie file / DVD with a new graphics card that I bought.

I bought the new PNY 6600 256MB from a local large chain PC bits company. Took the new card home, swapped out my old Geforce 3 TI200, and popped in the new PNY 6600.

For normal use it seems to work fine, however when ever I try to either play a DVD or play any movie clip the player (either Real or Win Media) peaks at 99% CPU and nothing is played as its stuck in a loop.

I put my old card back in, and the videos work fine.

So thinking that it was the card took it back and got it replaced.

I put the new card back in, I'm still having the same problem.

I've tried changing the BIOS AGP settings to Auto to see if it would help but have found nothing that helps yet.

Any help would be greatfully received, as its doing my head in spending the £120 and not getting anything for it, or so it seems at the moment :)

My computer specs are:
Athlon 64 +3000
1GB PC3200
K8N Neo2 Platinum Mainboard
2 x 160GB SATA Diamonds HDD
Audigy ZS

Thanks,
EuanB
 
ive never even heard of that card before...
link to a website? it may be a p.o.s card that isnt compatable with most software. stick with nvida of geforce.
but i'd like a link to that weebsite it would be on, or and also give me the spcecs of the card. and to answer your question, put the card in another computer different from the computer you have. you mobo may not like it, or it could be garbage.
i'd call the place you bought it from and ask about why wont it work, and a possible refund, if the card isnt compatable or garbage.
-Joe
 
Thanks for the quick response mate.

The official product description from the company is here <http://www.pny.com/products/verto/performance/6600agp8x256.asp>

and the link to the place where I bought it is
<http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@0933883467.1131372697@@@@&BV_EngineID=ccchaddgeggfhgdcflgceggdhhmdgmj.0&microsite_id=Component_Shop&page=Product&sku=050691&fm=undefined&sm=undefined&tm=undefined>

I'll phone my mate and see if I can take it up to his to double check it in another system.

Thanks again,
Euan
 
Don't remember you mentioning that you updated the drivers? Also I've heard of those cards and the company PNY make a good product. Sometimes when switching hardware our computers are buggy and a clean install of Windows is sometimes necessary. Make sure you update those drivers.
 
Archangel said:
what PSU do you have?
Click to expand...

Hi Archangel, I have the following PSU "Zalman ATX Ultra-Quiet PSU 400W ZM400B-APS" product spec is

I assumed that the 400W should be enough to cover the power of the card, and the other bits in the case. Is that correct?

Cheers,
EuanB
 
Blue said:
Don't remember you mentioning that you updated the drivers? Also I've heard of those cards and the company PNY make a good product. Sometimes when switching hardware our computers are buggy and a clean install of Windows is sometimes necessary. Make sure you update those drivers.
Click to expand...

I didn't use the drivers supplied at first as had downloaded the newest Nvidia drivers before installing it. I did try the supplied drivers but still no luck.

As for reinstalling, I did try an Acronis Image I created when I built my computer originally (June), this had a few things like Mozilla etc added but no games. However I didn't try a totally blank install.

Would you reckon taking an image now, reinstalling frm scratch, updating with the new nvidia drivers, then trying it then would be a good idea. Assuming of course that the drive works in my mates computer tonight?

Thanks again for all the ideas, tis appreciated!
EuanB
 
I always prefer a clean install so that the hardware is installed in the machine when XP is installed.
 
what are the temps of your CPU?
because, when under full load, a CPU gets hotter.
but when it reaches the shutdown temperature, the mainboard shuts down the CPU, causing the pc to crash
 
Archangel said:
what are the temps of your CPU?
because, when under full load, a CPU gets hotter.
but when it reaches the shutdown temperature, the mainboard shuts down the CPU, causing the pc to crash
Click to expand...

Hi, under normal load the CPU sits at 40°C. On inserting a DVD and slecting Play DVD from Realplayer, the CPU usage for Realplayer shoots up to 99% and temperature goes to 46-47°C. I can hit <ctrl, alt + delete> and close Realplayer and everything goes back to normal incl temp.

Am going to try swapping the card out now, brb.

EuanB
 
EuanB said:
Am going to try swapping the card out now, brb.EuanB
Click to expand...

Well swapped it and the card worked fine playing a DVD and movie file on my mates computer.

So am thinking its going to be either some sort of conflict (mobo maybe?) or a reinstall of everything.

Unless anyone has any other ideas between now and then, will try and get that started tomorrow. Will keep you updated on the next exciting installment....

Thanks again for all the suggestions.

Cheers,
EuanB
 
I would keep those latest drivers you downloaded and while you are at it you might as well get all updated with your chipset drivers and sound. You can try these new drivers before a clean install if you like or go ahead and do a clean install then apply all the new drivers. Just kind of nice avoiding the trouble of a reinstall if you can.
 
Blue said:
I would keep those latest drivers you downloaded and while you are at it you might as well get all updated with your chipset drivers and sound. You can try these new drivers before a clean install if you like or go ahead and do a clean install then apply all the new drivers. Just kind of nice avoiding the trouble of a reinstall if you can.
Click to expand...

Agreed, will keep the drivers and get the new ones as well.

However just had a thought. The reason I bought the new card was because my previous original card was a Radeon 9800 Pro, however after 2 years of service, and a replacement fan, XP started showing funky blue and yellow on the screen. I popped it in to my mates computer and it still did the same. Could it be that the mobo is somehow cooking the cards or am I going down a wrong path?

Thanks again,
EuanB
 
No it sounds like you where unfortunate and got a bad card with your 9800 Pro. Very possibly when the fan went it overheated on more then one occasion and there has become damaged. This is more likely then your Motherboard cooking your cards.
 
Blue said:
No it sounds like you where unfortunate and got a bad card with your 9800 Pro. Very possibly when the fan went it overheated on more then one occasion and there has become damaged. This is more likely then your Motherboard cooking your cards.
Click to expand...

Cool, well got round to reinstalling XP (such a fun thing to do). Just put on XP, SP2 and current drivers for the sound card and graphics card.

Installed Real and it worked fine playing movie clips, DVD's obviously didn't work as need to put on some DVD software, but it seems to be fine now. Will spend the rest of the week, putting back all the other bits and pieces, and hopefully that will be that.

Thanks to you Blue and Archangel for helping out so much.
EuanB
 
Thanks to you Blue and Archangel for helping out so much.
EuanB
Click to expand...

Was no problem at all. Glad it seems to be fixed and fingers crossed that is stays that way :).
 
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