BSOD new laptop. ntoskrnl.exe

[tomy888]

Hello guys, I bought new Acer Asprire V3-771G laptop week ago. But I getting a bsod about 5 times a day. Tested RAMs with mestest86+. Checked Hard disk with Hard Disk Sentinel Professional 3.30, everything looks ok. Tried to update all drivers, BIOS, rewrite windows, no help here. I am using microsoft security essentials. Any ideas?

Extra info: before updates all BSODs were about ntoskrnl.exe+7efc0. After updates it is caused by address ntoskrnl.exe+705c0


Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
Locale ID:1033

Additional information about the problem:
BCCode:9f
BCP1:0000000000000003
BCP2:FFFFFA8008377A10
BCP3:FFFFF80000B9C3D8
BCP4:FFFFFA8009903010 (P.S. other time BCP4 was FFFFFA800EB0E810)
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

Files that help describe the problem:
C:\Windows\Minidump\021013-17706-01.dmp
C:\Users\tomy\AppData\Local\Temp\WER-68468-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

http://mightyupload.com/m69b0dzfj1j5 there are my last 4 minidups. 2 of ntoskrnl.exe+7efc0 before updates and 2 of ntoskrnl.exe+705c0 after updates.

 

[johnb35]

All your bluescreens are caused either the video driver or the card itself. If I were you, I would return it and get a new one. However, you can try to update the video driver and see what happens.

http://global-download.acer.com/GDF...3=Aspire V3-771G&OS=701&LC=en&BC=Acer&SC=PA_6

Or you can do a system restore to back when you bought it and then see what happens. Not sure if you downloaded anything that may have started causing the issue or not.