bsod or memory error? :S

AusLinda

New Member
Hey everyone been awhile since i used the forum for help again >.<

Well recently i did a clean format of my computer, Reinstalled Windows 7 and did not update it due to being capped on my internet plan.

But i did install afew app's itunes, avg, deamon tools lite, bit torrent. Had afew games on: Company of Heroes + expansions, red faction and battlefield bad company 2.


Started playing bfbc2 for about 20 mins then i got a bsod, and then it happened another 3 times. My Graphics card driver is up to date. with direct x 11.

Here is my mini dump file with a xml file (was both mentioned in the computer crash window. Was not able to attach the file using link file upload or from computer so here is a link:

http://www.2shared.com/file/yJmBjydc/mini_dump_file_with_xml_file.html


also i noticed when my computer boots up it says 1066mhz or something reguarding 10**mhz, im guessing its ram or something

But the ram i currently have is: Desktop ddr3 ram 6gb tri-kit (3x2048 mb) pc12800 1600mhz patriot psd36g1600kh 9-9-9-24 (i7 ready)

When i checked in bios the ram was set on 7-7-7-20 for all 3 slots of the ram wondering if that could be a problem? But i managed to run other games decent and computer run without any problems.


Hope the information i gave could help you help me. XD

Thanks for the help in advance
 

Okedokey

Well-Known Member
So what is the problem? The RAM is running with lower latencies than designed, which is better. What else is wrong?
 

johnb35

Administrator
Staff member
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 

AusLinda

New Member
@bigfellla : nice to know that the lower the better. But its when i or any of my family members start playing battlefield bad company 2, it bsod's in about 20 mins nothing else thankfully
-
@johnb35 : Thanks for the info on the app this helps me alot to open the file as well here is the report:
==================================================
Dump File : 061111-34554-01.dmp
Crash Time : 11/06/2011 12:57:30 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`063c6028
Parameter 3 : 00000000`b6000000
Parameter 4 : 00000000`00200001
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Users\PC\Desktop\061111-34554-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 274,616
==================================================
-
@Perkomate 1 out of the 3 ram settings were on auto while others were preset im guessing, since it was my first time touching the bios to make the ram settings all equal.

I'll try run battlefield bad company 2 and see if anything new pops up now.

Thanks again for your reply's
 

johnb35

Administrator
Staff member
More than likely a bad/outdated driver. One you get your cap off, make sure all drivers are updated.

chipset
audio
lan
wireless
video
 

AusLinda

New Member
ok thanks for the help.
Will try get to a net cafe and ask to download the drivers =]

Cheers
 
Last edited:

AusLinda

New Member
ok i just uninstalled my graphics reinstalled, made a restore point, then i went to update my graphics card, during the installation it blue screened on me ( kind of scared me )

but heres report:

==================================================
Dump File : 061211-28938-01.dmp
Crash Time : 12/06/2011 4:57:25 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`04a034e0
Parameter 2 : fffff880`0460745c
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5ccbc
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Users\Moe\Desktop\061211-28938-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 822,776
==================================================
 

Perkomate

Active Member
update Windows completely because it may be that it's an issue with the OS supporting the drivers or something? Consider my $0.02 deposited
 

johnb35

Administrator
Staff member
Like said before, please fully update your windows installation by going to windows update, as there is an update that supposedly fixes this issue.
 
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