BSOD problem

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omechengineeru

New Member
Ok so here is my problem... my computer went down last week and wouldn't power on... well i found that my case fan shorted and was causing it to ground out. well i fixed it.... it booted up many times. Then i shut down and pluged the power cord into my dvd drive (i had left it unplugged while trying to isolate the problem) then booted it up. Now EVERY time i boot up it will post fine but when i get to the windows loading screen (vista ultimate) it throws a bsod and restarts. I figured it was my raid drives but it says my series is healthy. WTF?
 
I hope that short didn't end up hurting anything else. But taking notes on any information seen on a BSOD is the first step in finding the cause and solution. Often it will turn out to be a simple device driver error displayed onscreen at the time.
 
omechengineeru said:
Ok so here is my problem... my computer went down last week and wouldn't power on... well i found that my case fan shorted and was causing it to ground out. well i fixed it.... it booted up many times. Then i shut down and pluged the power cord into my dvd drive (i had left it unplugged while trying to isolate the problem) then booted it up. Now EVERY time i boot up it will post fine but when i get to the windows loading screen (vista ultimate) it throws a bsod and restarts. I figured it was my raid drives but it says my series is healthy. WTF?
Click to expand...

Is your DVD drive a Sata or IDE?
 
A missing optical drive now being seen or having one unplugged wouldn't cause BSODs. The problem there is Windows/driver related unless that short somehow winged the memory installed with a large surge.

If you have a pair of dimms installed remove one and try booting with the other in the primary or first slot on the A channel. If the BSOD still comes up replace the one in with the one you pulled out to see if the problem persists. That will easily rule out memory faults unless both are now bad.
 
I never said he did. That was pointing out that not seeing a drive while in Windows or while booting wouldn't be the cause for any BSODs. But then you have trouble reading?

The one thing I would advise omechengineeru to try is seeing if you can get Windows up in safe mode and using the msconfig utility to uncheck a bunch of items in the startup group for the time being until the cause is isolated along with taking notes on the information seen onscreen when a BSOD comes up.
 
Ok so i booted up in safe mode and it bsod's on file name : BTHidMGR.sys I can't really get any info on the bsod b/c it just flashes... i recognize it as a bsod and then it restarts just that fast.. no time to notice it. I am assuming if its not hardware then it about HAS to be an nVidia driver b/c that was the last thing i installed.... what now?
 
Its part of the bluetooth HID mananger driver. Seems some people just resets the bios or takes the battery out with it unplugged and hit the power button a few times.
 
So just push the cmos reset button on my mobo and it should be fine? Or would it suffice to just format my hard drive? Any format software pref?
 
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Try to hit the button first, it's much easier then wiping your HDD :P

I just like to watch PC Eye and Stranglehold arhue! :D
 
One last question before i set off to work... am i going to have to reload my bios or it being reset will it just go back to the factory settings... on a diff note... why would that help this problem? just curious. THX guys
 
You won't have to download any bios update for this. When clearing the cmos the settings in the bios setup are returned to the factory defaults. Any changes you made when first installing the board as well as re-entering the correct time and date will have to be done all over. But this is a software not bios problem.

There's some additional information on that particular file name seem at http://www.file.net/process/bthidmgr.sys.html The free scan there is by the Uniblue Registry Booster tool once you see the download prompt and install it. That wouldn't do you much good until Windows is running again.

The list of problems with this one file are quite extensive for XP and Vista where some are simply deleting the file itself. Know anyone with a live ubuntu cd? Booting live will allow you to go after that particular file and see it removed.
 
I agree with ^ poster
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Also, if you have a different computer, try getting any important file off of it. Hope it works!!
 
OK so cmos clear didn't work... it said RESTORED TO DEFAULTS but then it booted to BTHidMGR.sys and bsod again. So is the only thing left to do is download a format program?
 
As I pointed out earlier clearing the cmos wasn't a working solution since this is not a board but sofware/driver type issue. The manual removal of the offending file should see this cleared up.

If the file is actually needed it can always be reinstalled since it may have become corrupted and need replacement anyways. But the BSODs are indicating a problem with that one file. These occur often with video and sound drivers as well as other types of device drivers were removal is necessary to see Windows run normal again. A fresh install later generally sees working results.
 
ok so one last thing.... i need a good disk format utility to use that can easily be used to boot from a usb stick or cd... not dvd ... but cd... limited to the laptop .. so all i can get are those two
 
What you need is simply a live for cd Linux distro like Knoppix or ubuntu in order to boot from the live cd-r in order to browse to the "C:\Windows\system32\drivers" folder and remove the problem bthidmgr.sys file so that Windows will run normally or should from then on. The latest 8.10 release of ubuntu also sees a 64bit release as well as now seeing 32bit over the older 24bit versions. http://www.ubuntu.com/getubuntu/download

Wiping the entire drive is unnecessary to start with since the one file is the source of the problem there. For other things like seeing a second storage partition or dual booting with another OS at a later date with either a retail product like Partition Magic or the free Linux tool GParted live for cd(Gnome Partition Editor).

Just like a live distro GParted can be downloaded as an ISO type disk image ready to burn to a cd-r since that is only 35mb in actual size. The 0.3.3.0 now referred to as 0.3.3 release is a "platform independent" version meaning multi OS capable as far as partitioning and formatting drives.http://sourceforge.net/project/showfiles.php?group_id=115843&package_id=173828

The general documation with screenshots explaining how to use the free tool can be read over at http://gparted.sourceforge.net/larry/generalities/gparted.htm
 
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