BSOD problems

X

xMKproductions

Member
I'm getting BSOD which i think is related to my graphics card.

I have the Sapphire HD7950 Vapor-X

I'm currently using my PC with a monitor and VGA cable but recently bought a new tv and have HDMI connected to it i think that's what's causing it. I want to be able to switch between monitor and TV without moving cables around.

next time it happens ill take a picture of it, unless there's a way to see past BSOD descriptions.

Any help please?
 
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Thanks for the help so far, here is the BSOD log

==================================================
Dump File : 052914-19172-01.dmp
Crash Time : 29/05/2014 02:39:42
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`03f423d5
Parameter 3 : fffff880`0316f7e8
Parameter 4 : fffff880`0316f050
Caused By Driver : hssdrv6.sys
Caused By Address : hssdrv6.sys+54f3
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : hssdrv6.sys+53d5
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052914-19172-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 276,792
Dump File Time : 29/05/2014 02:41:07
==================================================

==================================================
Dump File : 050114-62712-01.dmp
Crash Time : 01/05/2014 02:57:16
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0cd632a0
Parameter 2 : fffff880`04c17dbc
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050114-62712-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 301,384
Dump File Time : 01/05/2014 11:48:29
==================================================

==================================================
Dump File : 042914-19344-01.dmp
Crash Time : 29/04/2014 02:11:53
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00312945
Parameter 3 : fffff880`02aba150
Parameter 4 : 00000000`00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042914-19344-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
Dump File Time : 29/04/2014 02:12:53
==================================================

==================================================
Dump File : 040514-20560-01.dmp
Crash Time : 05/04/2014 13:40:56
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`002a293a
Parameter 3 : fffff880`03dff120
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+23293a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040514-20560-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 276,736
Dump File Time : 05/04/2014 13:42:10
==================================================

==================================================
Dump File : 040314-20841-01.dmp
Crash Time : 03/04/2014 14:37:14
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00262945
Parameter 3 : fffff880`041bf150
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+232945
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040314-20841-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 276,736
Dump File Time : 03/04/2014 14:38:20
==================================================
 
The one on 5/1/14 was from either your video card or possibly driver. The one on 5/29/14 is due to the hotspot driver. Uninstall the hotspot shield and see if the bluescreens stop.

If you want please zip up the following files and attach them to your next reply.

C:\Windows\Minidump\040314-20841-01.dmp
C:\Windows\Minidump\040514-20560-01.dmp
C:\Windows\Minidump\042914-19344-01.dmp
 
Couldn't tell you. Check event viewer under system or application and see if it says anything.
 
Update your video card driver for one. Also, do a memtest on your installed memory to make sure they aren't failing. These 3 here are referencing possible memory issues.
 
I still got the BSOD yesterday even after un-installing Hotspot shield.

It happens when im switching between monitors in AMD Catalyst control centre
 
If you have the beta drivers installed then uninstall and then install the latest nonbeta drivers.
 
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