BSOD when updating driver

L

lacerfacer

New Member
i haven't had sound since i re-downloaded XP. i've tried uninstalling and reinstalling all of my drivers and my sound will not work. it says i have no device because of the realtek ac97 driver being disabled, but when trying to enable i get the bsod, or when i redownload and enable, same bsod.
i'll post my everest report.

Motherboard:
CPU Type Intel Pentium 4, 1500 MHz (15 x 100)
Motherboard Name MSI 845 Pro (MS-6529) (5 PCI, 1 AGP, 1 CNR, 3 DIMM, Audio)
Motherboard Chipset Intel Brookdale i845
System Memory [ TRIAL VERSION ]
DIMM1: Micron 4LSDT1664AG-133B1 128 MB PC133 SDRAM (3.0-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
DIMM2: Micron 4LSDT1664AG-133B1 [ TRIAL VERSION ]
DIMM3: Infineon HYS64V16300GU-8 [ TRIAL VERSION ]
BIOS Type AMI (09/11/01)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI Rage128 Pro AGP4X
3D Accelerator ATI Rage128 Pro AGP4X

Multimedia:
Audio Adapter Analog Devices AD1885 @ Intel 82801BA ICH2X - AC'97 Audio Controller [C-0]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-00JKA0 (74 GB, IDE)
Optical Drive IDE DVD-ROM 16X (16x DVD-ROM)
Optical Drive MATSHITA CD-RW CW-7586 (8x/4x/32x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-03-B3-00-33-BF
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192. [ TRIAL VERSION ])

Peripherals:
Printer KODAK ESP-3 AiO
USB1 Controller Intel 82801BA ICH2X - USB Controller 1 [C-0]
USB1 Controller Intel 82801BA ICH2X - USB

i'm not sure how much more you need, but this has been bothering me for weeks, i have crossloop too. |:
 
aasti: stop code: 0x0000007e something something?
it says like portcls.sys error and something else.

john: its an intel something, i do believe. it just shuts down like usual, gives me the bsod during install.
 
Looks like you may have to disable the onboard sound and get a dedicated sound card. Quite a few people have had the same issue you have. If you give us the exact model of computer you have we may be able to see if you have the correct driver.
 
Motherboard:
CPU Type Intel Pentium 4, 1500 MHz (15 x 100)
Motherboard Name MSI 845 Pro (MS-6529) (5 PCI, 1 AGP, 1 CNR, 3 DIMM, Audio)
Motherboard Chipset Intel Brookdale i845
System Memory [ TRIAL VERSION ]
DIMM1: Micron 4LSDT1664AG-133B1 128 MB PC133 SDRAM (3.0-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
DIMM2: Micron 4LSDT1664AG-133B1 [ TRIAL VERSION ]
DIMM3: Infineon HYS64V16300GU-8 [ TRIAL VERSION ]
BIOS Type AMI (09/11/01)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI Rage128 Pro AGP4X
3D Accelerator ATI Rage128 Pro AGP4X

Multimedia:
Audio Adapter Analog Devices AD1885 @ Intel 82801BA ICH2X - AC'97 Audio Controller [C-0]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-00JKA0 (74 GB, IDE)
Optical Drive IDE DVD-ROM 16X (16x DVD-ROM)
Optical Drive MATSHITA CD-RW CW-7586 (8x/4x/32x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-03-B3-00-33-BF
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192. [ TRIAL VERSION ])

Peripherals:
Printer KODAK ESP-3 AiO
USB1 Controller Intel 82801BA ICH2X - USB Controller 1 [C-0]
USB1 Controller Intel 82801BA ICH2X - USB Controller 2 [C-0]
USB Device Logitech QuickCam Easy/Cool
 
My question to you. is this a custom built computer or a store bought machine? You may have gotten the motherboard name from everest but its always better to get the driver from the computer manufacturer.
 
if i knew i'd tell you, i'm pretty sure it was bought, but its been restored and stuff. so i'm not sure,
its my roomates and he hasn't had sound on it since his computer person restored it. |: in june sometime, i was going to go back to the last time it had sound but there is no such thing anymore.
where can i find the info you need?
 
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