C++ Runtime Error..AArrrrggghhhhhhhhh

S

Sorceress21

New Member
Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\WINDOWS\EXPLORER.EXE

This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.



On a custom built Windows XP Home SP3 machine this is the message I am getting when I try to access my "SharedDocs on Computer 1" folder from my second PC. I can access other drives on my #1 machine without any problem. But often when I get this error it also crashes my desktop and causes windows explorer to restart.

This is NOT a Internet Explorer issue this is a Windows Explorer issue so please don't confuse the two. And I don't even use IE.

I have spent days researching this and found no cure. I did do a system restore to several days ago and it fixed the problem only for it to return a few hours later.

What I have tried that has not worked:

Disabled 3rd party BHO's

Removed and uninstalled all toolbars

Ran virus/malware scans on several different apps and have nothing but a clean machine.

Installed updated C++ Library from Microsoft

I do not have Free Download Manager, thus cannot uninstall it. I did a search to make sure and it is not on my machine.

I'm at my wits end and am on the verge of backing up everything and reformatting my HD then doing a clean re-install of XP Home

It seems many folks have resolved this issue by uninstalling software that I don't have. Any chance doing an SP3 reinstall may cure this?

Please help!
 
what on earth is it

We can start with some more data, can you provide Malwarebytes and HiJackThis logs? Go here for the programs and instructions:

http://www.computerforum.com/131398-important-please-read-before-posting.html

(I know it says "read before posting", its the sticky from the security section. But these tools can help us to help you)

Also when and how did the problem surface? Did you install any programs/updates/system tools/etc... before the problem surfaced?

It can be a complex problem, but I wouldn't recommend a reinstall yet.
 
Here's the MB log:

Malwarebytes' Anti-Malware 1.44
Database version: 3703
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

2/7/2010 5:29:09 PM
mbam-log-2010-02-07 (17-29-09).txt

Scan type: Full Scan (C:\|)
Objects scanned: 208525
Time elapsed: 33 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

The problem just started happening...It was not on the heels of any specific event..And here's an odd note:

I just ran the MB scan but had to transfer the log to my #1 machine to post it here. Via the save as window on the MB log I was able to access my share docs file on my #1 machine from the problem #2..But I still can't access it without that error when I go to network places in Windows Explorer..
 
other

Maybe someone else can help you. I would but I've come down with something really bad. I can barely type this message I feel so bad.

later
 
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