Can I call Verizon to increase my connection speed cap of my DSL modem?

T

thaull

New Member
For years now, I always used their DSL modem, but since times are changing now, and people are using 2 mb/s connections, my 125 kb/s connection isn't cutting it anymore.

I built a gaming computer about a year ago, and since I passed the recommended requirements for all the new games that are out, my computer lags and skips frames on these games. After many posts on several forums and testing, I have uncovered the answer to my slow performance: My internet connection speed.

If I call Verizon tomorrow, since it's closed today, will they be able to increase my 125 kb/s cap on my modem to a higher speed? If anyone did this with their modem or know anyone who did it, how much would it cost a month, and how much more speed will they give you?

Getting FIOS or Optimum is out of the question since a tree hit my house a few years ago and messed up the wiring in my house. I now use a power source located on the side of my house and only a modem will work. I even called FIOS to install and they said they couldn't because of the wiring in my house.
 
It depends on where you live, a lot of times your geographical location will play a role in how much speed is available to you.
 
...so call them and ask thats the best you can do. Im just letting you know that it can vary from place to place.
 
thaull said:
For years now, I always used their DSL modem, but since times are changing now, and people are using 2 mb/s connections, my 125 kb/s connection isn't cutting it anymore.

I built a gaming computer about a year ago, and since I passed the recommended requirements for all the new games that are out, my computer lags and skips frames on these games. After many posts on several forums and testing, I have uncovered the answer to my slow performance: My internet connection speed.

If I call Verizon tomorrow, since it's closed today, will they be able to increase my 125 kb/s cap on my modem to a higher speed? If anyone did this with their modem or know anyone who did it, how much would it cost a month, and how much more speed will they give you?

Getting FIOS or Optimum is out of the question since a tree hit my house a few years ago and messed up the wiring in my house. I now use a power source located on the side of my house and only a modem will work. I even called FIOS to install and they said they couldn't because of the wiring in my house.
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When did it drop to 125kbps? That's definitely too low. I'd be on the blower to Verizon asking WTH is happening and ask for a tech to come out and look at everything.
 
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