can not read external hard drive.

[amdey]

I have a notebook intel core i3. Unfortunately, this notebook can not read external hard drive. How can I solve this problem?

 

[johnb35]

Does the external drive have data on it? Is it partitioned and formatted and assigned a drive letter in disk management?

 

[Geoff]

As John said, go to Start > Control Panel > Administrative Tools > Computer Management > Disk Management. Does it show up here? Are there any lights on the drive to indicate activity? You can always open the external drive up and connect it to an external enclosure or drive dock as sometimes the controller dies on them.

 

[amdey]

Does the external drive have data on it? Is it partitioned and formatted and assigned a drive letter in disk management?

As John said, go to Start > Control Panel > Administrative Tools > Computer Management > Disk Management. Does it show up here? Are there any lights on the drive to indicate activity? You can always open the external drive up and connect it to an external enclosure or drive dock as sometimes the controller dies on them.

Thank you dear friends! My problem was solved with your help. Thank you again.