Can someone debugg these two dmp files for me

I

iamloco724

Member
i have had 2 random shutdowns..no bsod..both times it happened while in firefox

can someone with the knowledge and experience take look at these dmp files so they can possibly tell me whats going on
 

Attachments

There is an easier way...

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Broni said:
There is an easier way...

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Click to expand...


will this work even if i havnt had the blue screen..i have my pc not to restart on crash but it didnt show a blue screen when i had this problem
 
==================================================
Dump File : Mini121310-01.dmp
Crash Time : 12/13/2010 3:39:57 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x804f4d12
Parameter 3 : 0x85245900
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1dd12
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Documents and Settings\Scott\My Documents\Mini121310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini121210-01.dmp
Crash Time : 12/12/2010 1:41:02 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x804f4cf4
Parameter 3 : 0x873288a4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1dcf4
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Documents and Settings\Scott\My Documents\Mini121210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================
 
If you guys don't mind the minidump files contained the additional information. Though Blue Screen View cites the Windows OS driver as the cause the Trendmicro driver idmtdi.sys was cited in both minidump files as not being able to load.

I suggest you update your trendMicro and if that does not help then unistall it followed by a reinstall and then an update.
 
Slacker7 said:
If you guys don't mind the minidump files contained the additional information. Though Blue Screen View cites the Windows OS driver as the cause the Trendmicro driver idmtdi.sys was cited in both minidump files as not being able to load.

I suggest you update your trendMicro and if that does not help then unistall it followed by a reinstall and then an update.
Click to expand...


really?..cause i dont have any trendmicro products on my pc
 
Slacker7 said:
If you guys don't mind the minidump files contained the additional information. Though Blue Screen View cites the Windows OS driver as the cause the Trendmicro driver idmtdi.sys was cited in both minidump files as not being able to load.

I suggest you update your trendMicro and if that does not help then unistall it followed by a reinstall and then an update.
Click to expand...



actually just looked it up my self and it seems to be a part of internet download manager which i do have
 
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