If you buy a computer and it goes bad after a few months due to the drive. Can they transfer or recover Windows from the SSD or HDD when you send it in for warranty repair? I'm talking more of customized computers that are offered on Amazon, (you pick and design the specs) not off the shelf computers.
I read that as it is the DRIVE (Harddrive) has has gone bad...
In this case it depends on HOW BAD the drive is.. Often you loose the ability to BOOT from a harddrive, but if you connect the drive as a "slave" (Hence do not boot on the drive but can access its contents) Then you may save the files you like to save from that drive.
If you have a computer with Windows 8 or Windows 10 your product-key is saved either in your BIOS or in your Microsoft account so you only need to change to a new, working, harddrive, and download the latest Windows 10 to a USB-stick to reinstall Windows 10. That means you do not need to "recover" windows from your broken harddrive at all!
And if you buy a used computer, you REALLY need to reinstall the Windows totally to avoid any malware, keyloggers or spyware that the previous owner might have had..
Your computer should be YOURS without any traces of the previous owner left..